North Haven Autobody
North Haven Auto Body has delivered full service collision repair since 1938.Celebrating 88 years and going strong. Locally owned and operated . We live in our communities, we are not a corporate owned store. We are factory certified by Acura, Audi "Ultra", Cadillac Aluminum Network, Chrysler, Dodge, Ford Aluminum Network, General Motors, Honda, Hyundai, Infiniti, Jaguar, Jeep, Land Rover , Lucid, Nissan, Polestar, Porsche, Rivian, Subaru, Tesla, Volkswagen and Volvo. None of this matters without our staff being committed to continuing advanced training We are a tested EV repair of vehicles, we've been at it since 2015. We firmly believe in keeping you updated while we are repairing your car. Your time is valuable, and we do our best to deliver excellent service and top quality repairs. We work hard to deliver on what we say- "Your Best Decision After A Collision".
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 3:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Nice job. I was very pleased with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding job! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Happy to have my car back quick and looks like the accident never happened. Staff very very friendly, professional and helpful. Thank you all for your help❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job! Communicated well and and were very efficient. Would highly recommend them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work, efficient, and friendly team.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I will recommend your company to everyone who needs your services
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication, friendly staff, great work done on my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
See comments. Have no doubt you are best in the business in terms of quality of repairs, but...see previous comments. That being said, I would probably return but just work with you to try to avoid in advance what I went thru this time. Also, life and business can be hard and full of the unexpected. All of my complaints are very minor in the bigger scheme of things. I appreciate you guys and Raven too..
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
It took over 6 weeks to complete what was, to my mind, not a big or overly complicated repair. But more than the delay, I felt that your customer service was serious lacking. There seemed to be no thoughtful response to my complaint that it was taking so long or any apparent ability/willingness to even try and speed things up at all or even say that they would give it a try and get back to me. I told Raven that I felt like I was talking to an AI Chat Bot in terms of feeling any connection to a human who would do anything other than read from a repeated script every time I called to inquire what was going on. I have no doubt that Raven is a very good, kind person. But there needs to be some "prersonal touch" in customer service, especially when you are dealing with a rightfully frustrated customer as I was due to the repeated delays. For example I was texted on April 20 that repairs would be complete on 5/1. Texted again on April 24, confirming 5/1. Then on April 30, at 4:20 I was informed that it would not be ready for pick up the next day (5/1) and that I would receive an update. I called on Monday 5/3 at noon to find out what was going on . I was told Raven was on the phone and she would call me right back. She called 4 hours later to let me know it might be Wednesday, but couldn't promise anything and once again there was absolutely no way for her to talk to anyone to see if things could be speeded up at all. She could only read from some computer printout. This was always the response I received. But of course, ultimately this is likely not Raven's fault at all. It's something larger in your organization/business model, which does not empower customer service to respond appropriately to a human customer.
Returned Clean
My Experience - 5.0/5.0 -
Awesome Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service girls were exceptionally helpful and curtious. My car looks great since the repairs have been done! Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly, informative and a job well done!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No one wants their car to need repairs as a result of an accident ,but should I know someone who does I would highly encourage them to use North Haven auto body without hesitation.A truly great experience.Thank you so much.
My Experience - 5.0/5.0 -
You guys were awesome! Also the girls at the front are amazing! Thank you so much
My Experience - 5.0/5.0 -
Diana was great at keeping me informed of the progress and she was very pleasant and easy to work with throughout the process .