North Olmsted Collision Cr#21

4.8 (1,409reviews)
97%
28415 Lorain Road,  North Olmsted,  OH  44070

In operation 27 years.

North Olmsted Collision Center has proudly served our community with expert auto collision repair services since 1999. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in North Olmsted, OH. At North Olmsted Collision Center, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Infiniti
Mercedes-Benz
Nissan

Reviews (1,409)

My Experience

Great staff, wonderful repair, I highly recommend North Olmsted Collision.

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Took much longer than expected

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Returned Clean

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Returned Clean

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My Experience

Fine.

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Car looks brand new

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Very friendly and professional

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Returned Clean

My Experience

Really enjoyed working with everyone at North Olmsted Collision. Customer service is great and they kept me informed during the process. The work done on the car is awesome. You would never know anything happened. Will always go there if I ever need any work done. Thank you!

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Very impressed with the whole experience in dealing with North Olmsted Collison. The quality of work was superb. I highly recommend them.

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Returned Clean

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Only issue is miscommunication. I was under the impression that when I was told Enterprise would be contacted…. I assumed that meant a reservation was made between Enterprise and Nationwide. I had never rented a car before and so my lack of knowledge of the process made it difficult. You might want to address that in the future.

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I would prefer the scheduling to have been better, but you were spot on for our first car. I would tell friends to be cautiously optimistic. I like your work and pricing as well. And you both were very professional and kind and that goes a long way.

Repair Quality

This is the second car that has been repaired by you and you do fabulous work.

Customer Service

Everything was superb...both the gentleman and the woman with whom I interacted were polite, responsive, and very personable. I was simply annoyed that I was originally told that the car would be done Thursday afternoon, then received a text that it would not be done until the following Tuesday and when I called was told, "no it will still be ready Thursday afternoon", but when I heard nothing on Thursday, I called and asked when it would be ready and was told "not it will be ready Tuesday". So I had to reschedule the oil change that I was getting and reschedule the coordination of switching cars with my son who goes to school in Akron. You can imagine my surprise when I received a call at lunch on Friday telling me that my car was ready. I could have kept the oil change, but had lost it due to rescheduling. I loved everything EXCEPT this scheduling. I will bring future cars to you, but I won't trust your scheduling.

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They were professional at all times. They went above and beyond on my truck. It felt brand new.

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Outstanding customer service!

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My Experience

Fantastic work!

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The shop did a nice job repairing my car and my contact was great. It was expensive.