North Side Auto Group
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
None at all everything went very well!!
Customer Service - 5.0/5.0 -
Customer Service was great (Erica) was very helpful and made sure to provide updates on the status of my car.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took a while, but did a great job. Chris was very proactive in communicating with the insurance company.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
My car was there for two months. Communication was so poor during that time. Then when I picked up the car FINALLY, there was a light on. I went back inside and found someone to ask what the light meant. My tires needed air. Why can’t a mechanic figure that out and put air in the tires when finishing up a car?! Horrible service. I have worked with two other Mercedes dealers over the years. Both were great but unfortunately they are in Minnesota. So much for good service.
Repair Quality - 1.0/5.0 -
I brought my car back a couple days after I picked it up. It was not completely fixed. I am waiting for the car to be really fixed before I fill out a questionnaire.
Customer Service - 0.5/5.0 -
MY CAR IS STILL NOT FIXED!!!!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the repairs done to my car. It looks great. The service was excellent. Chris was very courteous. That is why I will always go to Northside Honda.
Customer Service - 5.0/5.0 -
Service was great. I am so happy with the way my car looks. Thank you to Chris!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Northside consultant, Chris Calvo, kept me informed of needed repairs. He was professional and courteous. He answered all questions in a timely manner. Mr. Calvo is very knowledgeable and I appreciated his assistance and responsiveness.
Customer Service - 5.0/5.0 -
See above
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We Can’t Express How Pleased we were with the Service we received! Your business is very good at helping with the customers needs!
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0 -
My fiancee and I both purchased our vehicles from your deler
Repair Quality - 5.0/5.0 -
Every step of the process was quick and efficient. The Service Dept. knocked it out of the ballpark. Thanks so much for your effort
Customer Service - 5.0/5.0 -
The Service was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did what they said and kept me informed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although the total time from the accident to complete repair was a long 6 weeks - much of that was due to inefficiency at USAA. Not a reflection on Northside Auto. I appreciate your affiliation with the Mercedes dealership.
Customer Service - 5.0/5.0 -
Chris was very responsive and helpful, especially in dealing with the insurance company.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Overall service was good but they forgot to put a piece back. Husband tried calling back but the girl that answered seemed a little airheaded and couldn’t find our name and insisted he call back when we have the vin. Very inconvenient!