North Side Auto Group

4.8 (1,330reviews)
95%
9400 San Pedro,  San Antonio,  TX  78216
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
Honda
I-Car
Mercedes-Benz

Reviews (1,330)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I ended up traded truck in while in the shop and bought a new one I lost money because of you

Repair Quality

took way too long

Customer Service

My Experience

Called to pick up car after checking , rocker panel on passenger side had not been repaired. Have to make another trip to pick up car. The rest of car looked very good.

Likely to Recommend

Repair Quality

Having to return, something wrong with hood sensor or switch apparently not

Customer Service

Having to take auto back apparently switch or sensor for hood latch warning light comes on and radio stops. something is wrong with system after hood was replaced.

My Experience

I was completely satisfied with the repairs to my truck and Jeff Campbell kept me updated on the work performed on a daily basis.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It looks great

Customer Service

Jeff was super easy to work with. Message everything easy for me.

My Experience

Job was preformed quickly and efficiently, thanks for the bonus on a clean car inside and out :) I appreciate it!!

Likely to Recommend

I will recommend and will use them to repair some scratches on my car

Repair Quality

Quality of work was excellent

Customer Service

Very friendly

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My first inspection for repair was on Jan 15. I put the car in the garage yesterday morning and pick it up this morning. I worked with the Caliber Collision last year and it took them close to three weeks from initial inspection to repair. USAA preliminary estimation was $ 518. 45 without the spoiler repair. Final cost was $726 with the spoiler part and labor added. The paint job came with life time warranty and the other parts Honda and USAA warranty. BTW USAA processed my claim within 24 hours. Thank you Jeff at Northside Collision and USAA.

Likely to Recommend

They have to work on their customers service skills

Repair Quality

The repair took longer than expected but they did a grate job

Customer Service

I have to keep calling the shop to have updates on my repair

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks to Jeff Campbell on this visit and Fred Murillo on a previous visit, the customer service and body shop work was exceptional.

Likely to Recommend

Repair Quality

Great customer service thanks to Jeff Campbell on this visit and Fred Murillo on previous.

Customer Service

Jeff Campbell on this visit and Fred Murillo on previous provided great customer service and repair.

Likely to Recommend

Repair Quality

Outstanding professionalism, Jeff was exceptional.

Customer Service

My Experience

Jeff and the team were awesome - wish I had met the team involved in the process from start to finish. The car is better now than prior to the wreck (hard to accomplish). Pardon my language, but Jeff kicked some major ass. Huge kudos. John D.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

And I will be sure to put it ALL OVER THE INTERNET.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The office never answered their phone. The rep that I was working with gave me his cell number, which was never answered either. The text statuses I signed up for were not accurate at all. I received several the first week or two based on the first estimate and compeltion time. THen nothing else whenever the date was extended. So I never recevived a status on my vehicle, from atext, from a call, nothing. I was just suppossed to guess when my car was doen because calling was pointless as well. Ridiculous!