North Side Auto Group
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fred Murillo was an awesome advisor and addressed all my concerns. I’ve personally recommended him several times already.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
Likely to Recommend - 5.0/5.0 -
So far I am satisfied with the repairs.
Repair Quality - 5.0/5.0 -
So far I am satisfied with the repairs
Customer Service - 4.0/5.0 -
The Service Rep and Receptionist were very cordial, just expected more updates from the Service Rep on vehicle repairs.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Everything was excellent
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and communication. Fred Murillo actually helped with my last car six years ago. I remembered him bc his service was great back then too. Would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Mostly satisfied, some minor delays in communication and initial frustration in early/mid May.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
From the beginning I arrived at Mercedes dealership on San Pedro the San Antonio, and was greeted by a service advisor and my car was taken in when she wasn't even supposed to be taking in by the service drive. As a customer I had no idea just was told to take my car there by USAA insurance. I was told by the service advisor that I had issues with my vehicle and I took care of those issues out of pocket over 4,000. Then later was told that by y'all that my car should never go into the service drive it should have gone straight to them they dropped the ball and apologized. Was given my car back saying that everything was done when not even the paint job was done. Was left in a vehicle for a month while my car was sitting in their garage due to payment between the service advisor the auto body shop and USAA. No communication was ever given to the customer which was me I had to go in personally myself and check in almost every day. I am a disabled vet and sick and still had to deal with this unprofessionalism even the service advisor promised me (Daniel) would call me and never called me. Then later to find out my screen on my radio is damaged and then also my reservoir for my windshield washer fluid doesn't hold any fluid which was brand new in the beginning in the first place now it doesn't even hold any fluid. I am extremely upset and was blown off by the Mercedes dealership