North Side Auto Group
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The quality of the service is very low compared to the way that it used to be, customer service is not ideal. I hope to see a change soon since is the shop that I always choose for service my vehicle
Customer Service - 2.0/5.0 -
Read comments from first question
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It took a couple weeks before they acknowledged my claim. I had to get my ckaims adjuster involved before they realized my claim had been waiting for their action for a couple weeks.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mr. Fred Murillo and his stall did an excellent job repairing my Mercedes-Benz CLA 250. He kept me updated on the progress of the repair. After the repair was completed, he called me and explained everything that was done.
Customer Service - 5.0/5.0 -
Receptionist was very friendly and quick to answer my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
Took for ever to get it back .. they said was going to take a week and it took more than one month to get it back
Likely to Recommend - 5.0/5.0 -
Exceptional repair
Repair Quality - 5.0/5.0 -
Fred was great and very professional
Customer Service - 5.0/5.0 -
Tina and Fred were terrific and very responsive
Returned Clean
My Experience - 5.0/5.0 -
Repair looks GREAT!! So glad to have the GLE53 looking spiffy again!! Great customer service from Fred. Thanks!
Likely to Recommend - 0.5/5.0 -
Would not recommend
Repair Quality - 0.5/5.0 -
Poor repair services
Customer Service - 0.5/5.0 -
Poor. Suv was damaged more while there
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
the quality of work and the lack of communication is a big issue. I would inform people I knew about the service that the company gave and suggest to look at other options.
Repair Quality - 1.5/5.0 -
I would call and ask for the person and he was hardly ever available. I would ask for a call back and I would have to call back to try and get the person . I was told twice that my vehicle was ready left work early and when I showed up it wasn't ready. the quality of work done I will not come back or even suggest anyone I know to take their vehicle to the collision center.
Customer Service - 0.5/5.0 -
Poorly there was not any communication.. It was hard to reach the person handling my vehicle or even getting a call abck.
Returned Clean
My Experience - 5.0/5.0 -
I had an unexpected and outstanding repair experience with Fred. He made the process simple and quick. My car looked brand new when I got it. Ultimately, I am very happy with Northside Auto Group for the repairs done on my LexusIS300. Thank you Fred and the staff at Northside Auto Group.