North Side Auto Group
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I am completely satisfied with the repairs and how Northside Auto Group kept me informed on the status of my vehicle. Exceptional repairs and customer service!
Likely to Recommend - 5.0/5.0 -
Completely satisfied with work done on my car and I will definitely recommend Northside Auto Group.
Repair Quality - 5.0/5.0 -
Exceptional service!
Customer Service - 5.0/5.0 -
Exceptional customer experience!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done. Thank you for your commitment to workmanship and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fred Murillo was great. He provided excellent customer services and communication throughout the process. The work was done in a timely manner and everything came out perfectly. Highly recommend Northside Auto Group!
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Delayed several times, when picked up found droppings on car that won’t wash off and found 24 inch scratch(down to metal) on car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It just was not cleaned.
Returned Clean
My Experience - 0.0/5.0 -
I received update emails every day except the day when my car was supposed to be ready and we the customer had to call to find out the status of my vehicle on the supposed delivery date I consider this unacceptable. In addition my car was filthy on the inside the door jambs were covered with remnants from The Body Shop my passenger seat had sanding dust all over it
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0 -
Car was filthy from bodywork inside and out. New paint scratched inside edge of new mirror. No notification that car was done on day car was supposed to be picked up.
Returned Clean
My Experience - 5.0/5.0 -
My experience was outstanding.
Likely to Recommend - 5.0/5.0 -
Awesome
Repair Quality - 5.0/5.0 -
Awesome
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The fact that my vehicle was not ready when initially promised was due to the collision estimator Fred Murillo's diligence in quality control and assurance. He kicked my car back to the shop for tightening up the seam between bumper and fender panels. I had no problem with the extra wait for a quality job.
My Experience - 5.0/5.0 -
Friendly and knowledgeable people. Frequent and timely updates. Very high quality repair and attention to our vehicle. Ease of scheduling an appointment for estimate, repair and pick up. Thank you for taking such great care of our vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The repairing of the front bumper area on my vehicle took over 7 weeks to complete. This amount of time was very frustrating and was not expected at all.
Customer Service - 3.5/5.0 -
At times it was very difficult to communicate and get updates on the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I have only had the vehicle back 3 days - not sure if I need to go back as clsoing of the trunk needs more force to close than prior to accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff Campbell did a great job and was very thorough with the diagnosis, kept me informed the whole time, and was instrumental in getting Insurance to pay for the repair. He truly went above and beyond.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My vehicle got other scratches, in areas where they should not touch. My vehicle was really dirty in side , mud in Al other place, In the moment. I asked, the only that. They could said “do you want to paid 130 dollars ?” We didn’t do car wash. To your car. He was really rud. At about it.
Likely to Recommend - 0.5/5.0 -
That was the worst decision. Take my car to that place. And I let my car there because I thought I was Mercedez Ben .
Repair Quality - 0.5/5.0 -
Damage the pain of my vehicle and didn’t take care about
Customer Service - 0.5/5.0 -
The man is so rude and disrespectful
Returned Clean
My Experience - 5.0/5.0 -
Fred is a great asset for your team. Always kept me informed and beyond professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fred did an outstanding job on keeping me informed. It wasn’t delivered as promised, but he kept me up to date. You have a great asset in Fred. Keep up the great work.
Likely to Recommend - 5.0/5.0 -
Good
Repair Quality - 5.0/5.0 -
Good job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made everything so quick and easy. Jeff was such a great help and made everything so easy for me especially since I was the one that got hit and didn’t need this to happen right now.