North Star Chevrolet West Liberty

4.0 (284reviews)
83%
1667 W Liberty Ave,  Pittsburgh,  PA  15226
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Shop AssistantSparkles

In operation 8 years.

We are a full service Collision Center servicing the Pittsburgh Market and surrounding areas. With I-Car gold class certification, we strive to bring vehicles back to their pre-loss condition and beyond!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (284)

Likely to Recommend

Very punctual

Repair Quality

Very good job. VERY FREINDLY

Customer Service

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Repair Quality

Excellent work! I am very happy with the car repair.

Customer Service

Very professional and kind customer service.

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Customer Service

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Repair Quality

The team did their best to salvage an otherwise awful experience. They kept me up to date with progress of the repair but ultimately after over a month in delays my car was given back to me unfinished and I had to go to another auto shop to finish additional issues with the car. Team was nice but disorganized.

Customer Service

Customer service was great. The care of the car was not.

Likely to Recommend

Repair Quality

Very quick with the repairs, very friendly and helpful, kept me up to date with clear timelines and information, and I got my car back looking cleaner and nicer than I dropped it off which was a nice added bonus. Only way it could have been better is if you detailed the inside as well but I know thats just me being greedy about it.

Customer Service

Likely to Recommend

Repair Quality

Today I went to pick up my car.I overlooked it , and so that the work wouldn't professionally done. I own the car for a year.I put it in the shop to get it fixed.The weight is supposed to look. Was not to my liking.

Customer Service

I believe that if he doesn't know kea parts , he should have recommended my car to the right dealer. Maybe I have my car right now.

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Repair Quality

Customer Service

Likely to Recommend

We'll see how the follow up service goes fixing what was broken during service

Repair Quality

Initial coordination was great. Incomplete communication for pickup. Left office before published hours leading to difficulty picking up car. Trunk didn't work, and turn signal is different on one side after work was "complete".

Customer Service

The repair itself was good. However my trunk is still broken from the work, and a turn signal blinks faster than it did before. Communication started strong but fell off drastically.

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Customer Service

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Repair Quality

The body work on my car looks amazing… the repaired side looks brand new. However, my car is supposed to have keyless entry, and now the door doesn’t recognize when I’m at it, it doesn’t unlock… and sometimes it doesn’t detect that I’m inside the car. Other than that my cosmetic of the car is beautiful.

Customer Service

My Experience

I got my car back and it’s been shaking and making loud metal clanging noises. I’ve been getting the run around about getting a loaner car to be able to get it looked at and fixed for almost a month now and the sound is getting worse. I don’t recommend taking your car to this repair shop!!!

Likely to Recommend

Repair Quality

Im unhappy

Customer Service

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Repair Quality

Excellent team over at North Star Collision, friendly, knowledgeable and professional. Repairs were completed on schedule. Vehicle came back looking better than ever. Thank you.

Customer Service

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My Experience

Likely to Recommend

Definitely nice that they coordinate with enterprise for car rentals.

Repair Quality

Good - my hood seems still off but oh well.

Customer Service

My Experience

Repairs were perfect and the detail and cleaning was outstanding!! Thank You

Likely to Recommend

Repair Quality

Customer Service

Excellent work and clean up

Likely to Recommend

Repair Quality

Staff was friendly and made the service very easy

Customer Service