Northeast Customs LLC

169reviews
12520 Judson Rd,  Live Oak,  TX  78233

In operation 14 years, 4 years at this location.

Since 2012, Northeast Customs Collision has been a family-owned business that will go the extra mile to see our customers 100% satisfied. A car accident is a traumatic experience and can be very stressful. At Northeast Customs we strive to make your experience as quick and painless as possible with a job done right. The owner has been in the business for over 27 years. We will work with you and help you every step of the way, whether through your insurance or customer pay. Let us save you time and hassle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 6:00 pm
Tue 8:30 am - 6:00 pm
Wed 8:30 am - 6:00 pm
Thu 8:30 am - 6:00 pm
Fri 8:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (169)

Likely to Recommend

Overall, they did a great job and very happy. But there are some slight inconsistencies and areas that could’ve used a little bit more attention to detail.

Repair Quality

No,Ted some damage to existing l bedliner when I got the truck home

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Completely satisfied. Did a great job

Customer Service

Returned Clean

My Experience

My car was taken there because safelite takes their customers there when damages are done. My car sat in the lot because according to you, safelite did not payment arrangements. When I spoke with safelite, they stated they did not receive no kind of notification, email or phone call that the car was ready or invoice. While my car sat there for almost two weeks after it was ready my car was broken into and personal items and valuables were stolen. The business didn’t even notify costumers that they had SEVERAL cars broken into, which I feel they need to disclose. I felt the manager was no help with the situation and had no solution. They mentioned my car was going to be cleaned and it was most definitely not cleaned, actually left worst off. Fernando, had great customer service and re assured me my car was safe and not to worry. I am very disappointed at the fact that it wasn’t.

Likely to Recommend

Repair Quality

Can’t even tell it was hit!

Customer Service

Very friendly and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Adan handled my car with care and respect. It's the very reason I'm a customer of his.

Customer Service

Small hiccup with communication. Nothing major but easily fixed. Also, my name is spelled incorrectly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Quoted over $1000 at Northeast customs to fix problem I was having with my car. Took it somewhere else and paid less than $200 to solve the problem. That's less than $200 with the diagnostic included.

Repair Quality

Quoted over $1000 at Northeast customs to fix problem I was having with my car. Took it somewhere else and paid less than $200 to solve the problem. That's less than $200 with the diagnostic included.

Customer Service

Quoted over $1000 at Northeast customs to fix problem I was having with my car. Took it somewhere else and paid less than $200 to solve the problem. That's less than $200 with the diagnostic included.

Returned Clean

Likely to Recommend

Repair Quality

My car looks brand new !

Customer Service

My car looks brand new !

Returned Clean

Likely to Recommend

Whoever compliments my vehicle I tell them where the work was done

Repair Quality

Great efficient work

Customer Service

Got me all taken care of

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was having trouble with my vehicle & the guys at north east customs were able to diagnose & have my car running right. Also recommended other repairs for the future so I can be 100% safe on the road. Highly recommend for body & mechanical repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Returned Clean

Likely to Recommend

Excellent work! You came highly recommended and I can see why. I would use you in the future for any body shop needs!

Repair Quality

Fernando did a great job accessing my requests and scope of work. He communicated throughout the time my car was in the shop. I'm very satisfied and with my experience and highly recommend this shop.

Customer Service

Fernando did a great job keeping me informed of the progress.

Returned Clean

Likely to Recommend

Repair Quality

Great service , quick service , very knowledgeable

Customer Service

Great service , quick service , very knowledgeable

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing group of people that work here. The owner is by far the most professional, understanding and true to his word kind of man in which makes the situation a lot less stressful. Being a single mom funds are tight but they are worked with me and everyone is happy. I will be telling everyone I run into who needs any work done about Northeast Customs is to take your vehicle.

Customer Service

Amazing!

Returned Clean