Northfield Collision Service Inc.

4.9 (3,245reviews)
97%
10266 Northfield Rd,  Northfield,  OH  44067

In operation 34 years.

Founded in 1992, our mission at the Collision Service Centers is very simple. The customer REALLY comes first. Every person that walks through our doors will experience a new level of customer satisfaction and will always feel confident that their car or truck is being repaired by some the best, and most knowledgeable professionals in the business. Northfield Collision Service like our Green location are not the best by accident . . . but BY ACCIDENTS! We are a direct repair facility of most insurance companies and we strive to keep a great working relationship with all insurance companies. We set our goals high so we can deliver the best all-around service in the business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,245)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This has been our 3rd time for different services and we find you have integrity to go along with your great workmanship and service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I appreciated how well you guys worked with Nationwide and Entrerpise through my repair time. All I had to do was drop off/pick up my car and I liked how you guys were ready. When you said the rental was going to be ready by 8 am it was. When my car was ready for pickup by 4, it was.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The body of the truck was repaired great however there was a leak that was caused from the accident that Northfield Collision refused to declare because the truck is order and rested underneath. My truck was taken to Northfield tire for a diagnostic check. I was told that there is a leak in the power steering fluid, the brake lines are almost rusted out and there is a leak in the will. After taking it to a mechanic for a second opinion he found that the oil pan have been shifted. I had to repair that and pay for it out of my own pocket. My truck never leaked prior to this accident and started leaking at the site of the accident and afterwards. Not only did the insurance company not pay it based on what Northfield Collision told them but they also told me that the incorrect parts had needed fixed!

Customer Service

I am not happy with the fact that Northfield Collision did not take care of the leak that was caused from the collision. My truck was leaking oil after the accident and they had misdiagnosed it as power steering issues from pre-existing damage due to rust.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very business like

Customer Service

Returned Clean