Northfield Collision Service Inc.

4.9 (3,249reviews)
97%
10266 Northfield Rd,  Northfield,  OH  44067

In operation 34 years.

Founded in 1992, our mission at the Collision Service Centers is very simple. The customer REALLY comes first. Every person that walks through our doors will experience a new level of customer satisfaction and will always feel confident that their car or truck is being repaired by some the best, and most knowledgeable professionals in the business. Northfield Collision Service like our Green location are not the best by accident . . . but BY ACCIDENTS! We are a direct repair facility of most insurance companies and we strive to keep a great working relationship with all insurance companies. We set our goals high so we can deliver the best all-around service in the business.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,249)

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I patiently waited. Dropped my truck at shop 4/28/26. Work wasn’t completed until 07/08/26

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The services I received were beyond my expectations. This is the second time I have used Northfield Collection and both times the repairs were exceptional and the vehicles came back like brand new. The employees were all so very nice it was just a pleasure interacting with them. Hopefully I won't need to use their service again but if I do I would never go anywhere else .

Customer Service

Excellent customer service

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The car looks the same as the day I bought it. They were prompt, courteous and hurried the job up for me. I appreciated it

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I would definitely recommend Northfield Collision!

Repair Quality

The staff were all very helpful and kept me in the loop on my cars status. They were able to complete it in a quick, efficient timeframe. I would choose Northfield Collision again!

Customer Service

Great customer service! All were very helpful and able to assist me

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Service was done professionally and promptly. Very competent and friendly staff.

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Great work Chris and Hunter

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Hunter and Chris were amazing. Both were very helpful and informative thru the process.

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Great work

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Paint job is terrible and I’ll be calling tomorrow about it. I can numbers under the paint on instructions needed. 2nd the grill which I do not believe had any scratches on is now scratched up and a new order and claim adjustment is needing to be done.

Customer Service

See prior comments

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Repair Quality

Great workmanship

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Northfield collision did a great job fixing my vehicle, it looks brand new,and it smells good inside, it took about 3 weeks for them to fix the hail damage it had

Customer Service

They did a good job communicating with me

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Repair Quality

Took to long

Customer Service

Same comment

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I am very pleased with the work done. Theres a couple spots the paint came up but very small. And some over spray on my rubber trim on the grill. Overall I will be coming back in the future

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They did an amazing job

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Excellent work as always very kind and thoughtful workers !

Customer Service

Excellent

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