Northgate Chrysler Dodge Jeep Collision Center

4.3 (379reviews)
90%
8536 Colerain Ave,  Cincinnati,  OH  45251

Northgate Chrysler Jeep Dodge and Ram is a family owned and operated Bodyshop and Service Center. Very friendly staff! Quick and easy Repair Estimates on ANY type of vehicle! Plus we offer a Lifetime Warranty on all of our repairs!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (379)

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Shop didn’t keep me abreast of progress.

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Charlie was great to work with and kept me informed.

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It took over a month to get in. Once in they didn’t start the work until the next week because they said they weren’t able to get a hold of anyone at your company to approve the service. Once started (after I contacted Nationwide insurance)I had a hard time finding out when the job would be finished .

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Everyone was very respectful and curtious.

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There were so many issues with communication. I was told the car would be done in a week and a 1/2 - 2 weeks. I understand there can be setbacks but the issue started from the very beginning when I was told I had to go through Jeep I was not allowed to go through 2 other options that I mentioned. Then jeep's lack of communication, And when I would call them it was as if I was bothering them. They had my car for 5 weeks and had every excuse as to why it was pushed back every time. ( call offs, personal family issues, every piece was "damaged" when they received them). Then when the car was finally ready it was as if it was an urgent matter to come pick it up right away to them, they of course had to mention 3 times in the same phone call that I had the deductible money to pay, which obviously I knew. The lack of communication the excuses it's all just bad business I would never recommend them to anyone.

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The 4 day repair took 10 weeks

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