Northgate Chrysler Dodge Jeep Collision Center

4.3 (379reviews)
90%
8536 Colerain Ave,  Cincinnati,  OH  45251

Northgate Chrysler Jeep Dodge and Ram is a family owned and operated Bodyshop and Service Center. Very friendly staff! Quick and easy Repair Estimates on ANY type of vehicle! Plus we offer a Lifetime Warranty on all of our repairs!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (379)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

very helpfull

My Experience

The work done was just beautiful.Everything went so smoothly.Between Liberty Mutual, Enterprise and Northgate Chrysler this unfortunate accident turned out to be the best that it could be.Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The woman working there did amazing every time

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repairs were great, the time it took was ridiculous.

Customer Service

My Experience

The work was estimated to take 5-7 days — I ended up being without my car for an entire month. Most of that was due to parts being on backorder, which I of course do not fault Northgate Chrysler for. Things happen, parts get unexpectedly put on backorder, delays occur. But the work I ended up getting was not up to snuff. There are dings in the paint in the (brand new) bumper, areas where the metal below is showing through, etc.. The issues thus far seem to be merely cosmetic, but it’s still very frustrating considering how long I was without my car for repairs. I also got my car on Friday and Monday my battery died. The battery was obviously likely near dying before Northgate Chrysler got the car and did the work, but I’m confused as to why that wasn’t something that would have shown up when they were looking over the car for damage and testing its inner workings. If it did show up, I don’t know why I wasn’t informed. I would have been more than happy to pay to just have the battery replaced while it was still in the shop. Instead, I got stranded at work and had to take it elsewhere to get a battery. Overall, I’m pretty disappointed in the work, and would not return for repairs or business. That all being said, the office staff was friendly and wonderful, and kept me constantly updated as to progress. They tolerated my almost daily calls near the end of the work, and were a delight to talk with.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

You have fiendly, informative, and professional staff. I would recommend the collision shop. My car doesn't look bad either!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service