Northland CDJR
Northland Chrysler Dodge Jeep Ram is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop kept me updated during the process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Again,rude lazy and unprofessional
Repair Quality - 0.5/5.0 -
Rude, very lazy and bad attitude. And very unprofessional.
Customer Service - 0.5/5.0 -
They didn't complete the job. Again, very rude and no respect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great experience, I was updated throughout the process by a guy name Rick, and the service was quick and looked great. Will use again in the future.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Retrieved it for 1week, when I ran over rough roads there is a clanging noise so I returned it to your collision shop 2 weeks ago.Noise is coming from rear of vehicle
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Small items were corrected, truck rides good and looks good.
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Satisfied with the repairs. Just wish it didn't take so long. But I understand the supply and demand situation.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Ellis was such a delight to work with and kept me informed. It actually brightened my day when I had to call for an update thanks to Ellis!
Customer Service - 5.0/5.0 -
Ellis!
My Experience - 5.0/5.0 -
Outstanding customer service job well done. 0 to 10. I give 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding Customer Service.
Customer Service - 5.0/5.0 -
Great Service.
My Experience - 5.0/5.0 -
Great job I'm please. With the work your team done.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
When I took my jeep in for repair, I told the collision shop I had a recall on my 2023 Jeep and needed an oil change. They told me it would be handled. I reached several messages saying my Jeep was ready and it wasn’t ready each message I received. When I received those messages and called to see if I can pick my Jeep up I reminded whoever answered the phone please make sure my recall is handled and my oil is changed. Neither things were taken care of. So now after my vehicle being away for over a month I need to schedule an appointment to have my Jeep serviced.
Customer Service - 0.5/5.0 -
Seems as if I was rushed off the phone and none of my other two issues was handled.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional work! Amazing job! Only thing is my blind spot and rear parking sensors weren’t working after the repair. But I spoke with Rick and was told to bring it back in and he’ll get it fixed. Amazing customer service. I love Northland CDJR. Forever Customer.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated having information about my vehicle through text. Rick (Richard) in body shop/collision was thorough and pleasant in explaining the repair process. My car was repaired very well and was given back to me quite clean.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
I’m satisfied with the work, but not the time it took to complete the job. I was psying $30,00
Customer Service - 5.0/5.0 -
I’m satisfied with the work, but not the time it took to complete the job. I was paying $30.00 a day for car rental and it took 3 weeks for the repairs.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had to wait too long to get my car back. When I finally got it back it wasn’t even fixed right . I had to to take it back. Which made the wait even longer.No rental because it was past 30 days and no loner car offered. I had to spend more money to get to work . I really feel like if I wouldn’t took it back quickly, I would have been out of a lot of money fixing what couldn’t be seen. They fixed the body but didn’t even bother to repair the unseen things that was damaged in the accident too . My Jeep drove horrible. There’s no way they could have missed it . They did finally repair everything but I shouldn’t went through all this in the first place . Beware