Northside Auto Body III

5.0 (94reviews)
100%
1106 Route 9,  Fishkill,  NY  12524
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Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Subaru
Volkswagen
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Reviews (94)

Customers say
Overall Customer Satisfaction
Customers consistently praise Northside Auto Body for outstanding repair quality, with vehicles returned looking flawless and often cleaner than when dropped off. The team is widely recognized for professionalism, friendliness, and making customers feel welcome. Communication throughout the repair process is frequently highlighted as a strength, with staff keeping customers informed at every stage. Timeliness is another strong point, with many vehicles completed on or ahead of schedule. Customers also appreciate the seamless handling of insurance coordination, reducing stress during difficult situations. The above-and-beyond touches, such as interior detailing and complimentary merchandise, are frequently mentioned as delightful surprises. A few customers noted minor delays due to parts availability or unexpected damage, and one flagged a billing concern, but these appear to be isolated cases based on customer comments.
AI-Generated from reviews written in the last 12 months
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"... Northside Auto Body. From the moment I walked in, the entire team was professional, friendly, and incredibly knowledgeable. They kept me informed throughout the repair process, ..." Read more
"... staff handled everything with the insurance company. They handled everything quickly and professionally. I would definitely recommend Northside Auto to anyone ..." Read more
"A pristine office AND shop. Outstanding customer service. A perfect repair"
"... worry and its extra special they remember your name. Everyone in the office makes you feel welcome from when you open the door. Im hoping i dont ever have another accident however ..." Read more
"Owner and staff make you feel like family and dont have to worry about a thing. Very professional shop awesome place Glad I chose ..." Read more
"Our car was perfectly clean when we picked it up! Our car was ready quicker then we thought! The staff handled everything with the insurance company. ..." Read more
"... happy. Would recommend their services to everyone. Before the time promised. Exceptionally clean both inside and out! Very impressed" Read more
"... work - quality craftsmanship, friendly staff, and very fast turnaround time. Highly Recommend!" Read more
"parts did not get in on time Today was the first day I drove the car as I was ..." Read more
"I called to get progress. Told 3-4 weeks. Took full four weeks See comment before Had great reviews from multiple ..." Read more
"One hundred percent excellent communication with the staff at Northside through the entire process"
"... professional, friendly, and incredibly knowledgeable. They kept me informed throughout the repair process, answered all of my questions, and made dealing with ..." Read more
"... car looks beautiful, like nothing ever happened. I was informed the entire time Northside had my vehicle. Everyone there is super kind! When I got my car back, ..." Read more
"Frequent updates Vehicle was finished on time Terrific customer service, ..." Read more
"We were not aware of the problem of the damaged part until we called to make sure it was going to be ready when promised. ..." Read more

Likely to Recommend

Repair Quality

Done when promised, friendly staff. Car looked like new

Customer Service

Friendly and professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I couldn’t be happier with the experience I had at Northside Auto Body. From the moment I walked in, the entire team was professional, friendly, and incredibly knowledgeable. They kept me informed throughout the repair process, answered all of my questions, and made dealing with the insurance company completely stress-free. The quality of the workmanship is outstanding. My vehicle came back looking absolutely flawless—as if the damage had never happened. The paint matched perfectly, every detail was taken care of, and the car was returned spotless inside and out. What really stood out was their honesty, communication, and commitment to customer satisfaction. It’s rare to find a business that takes this much pride in their work and truly cares about their customers. I highly recommend Northside Auto Body to anyone who needs collision or body repairs. They exceeded my expectations in every way, and I wouldn’t hesitate to trust them with any future repairs. Thank you to everyone at Northside Auto Body for making what could have been a stressful situation such a smooth and positive experience!

Repair Quality

I couldn’t be happier with the experience I had at Northside Auto Body. From the moment I walked in, the entire team was professional, friendly, and incredibly knowledgeable. They kept me informed throughout the repair process, answered all of my questions, and made dealing with the insurance company completely stress-free. The quality of the workmanship is outstanding. My vehicle came back looking absolutely flawless—as if the damage had never happened. The paint matched perfectly, every detail was taken care of, and the car was returned spotless inside and out. What really stood out was their honesty, communication, and commitment to customer satisfaction. It’s rare to find a business that takes this much pride in their work and truly cares about their customers. I highly recommend Northside Auto Body to anyone who needs collision or body repairs. They exceeded my expectations in every way, and I wouldn’t hesitate to trust them with any future repairs. Thank you to everyone at Northside Auto Body for making what could have been a stressful situation such a smooth and positive experience!

Customer Service

I couldn’t be happier with the experience I had at Northside Auto Body. From the moment I walked in, the entire team was professional, friendly, and incredibly knowledgeable. They kept me informed throughout the repair process, answered all of my questions, and made dealing with the insurance company completely stress-free. The quality of the workmanship is outstanding. My vehicle came back looking absolutely flawless—as if the damage had never happened. The paint matched perfectly, every detail was taken care of, and the car was returned spotless inside and out. What really stood out was their honesty, communication, and commitment to customer satisfaction. It’s rare to find a business that takes this much pride in their work and truly cares about their customers. I highly recommend Northside Auto Body to anyone who needs collision or body repairs. They exceeded my expectations in every way, and I wouldn’t hesitate to trust them with any future repairs. Thank you to everyone at Northside Auto Body for making what could have been a stressful situation such a smooth and positive experience!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car looked great

Customer Service

Entire staff is amazing

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

All who were involved from initial phone call to pickup, did a fantastic job.

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Awesome team

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Awesome service!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car exceptionally repaired! As far as customer service, Northside did absolutely everything to also provide exceptional customer service. Have you used the Wappingers location in the past prior to them purchasing the location and the new owner (Northside) delivered with no disappointment. Went beyond expectations and making me the customer happy. Would recommend their services to everyone.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great work and service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very helpful and patient staffing. All done in a very professional manner. My car is as good to new. Ivy was especially helpful during this whole process.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They were always on top of the game

Repair Quality

Once again we had a repair by Northside ( first Poughkeepsie now Wappingers Falls)completely satisfied with our vehicle after repair it was delivered in immaculate condition both inside and outside and Toni was very helpful in navigating the repair process ! Thanks Alan and Deborah

Customer Service

Professional completely

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

A pristine office AND shop. Outstanding customer service. A perfect repair

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly recommend

Repair Quality

Very easy experience!

Customer Service

Friendly accommodating staff, excellent customer service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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