Northside Collision & Paint Center Inc.

4.8 (136reviews)
98%
10869 North Main Street,  Jacksonville,  FL  32218

In operation 41 years.

Welcome to Northside Collision & Paint Center, where quality repairs and customer satisfaction are our family's legacy. For over 40 years, we've proudly served our community with a commitment to excellence that sets us apart. As a family-owned and operated collision repair facility, we prioritize your needs above all else, ensuring that every repair meets our stringent standards for quality and safety. Unlike larger corporate chains, we put your satisfaction first, prioritizing craftsmanship over cost-cutting measures. When you choose Northside Collision, you're not just a customer – you're part of our family. Experience the difference today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (136)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, expert craftsmanship, and repairs that leave vehicles looking brand new. Many highlight the seamless, stress-free experience from start to finish, with fair pricing and no hidden fees noted as standout positives. Communication is frequently commended, with customers appreciating regular updates throughout the repair process via calls and texts. Timeliness is another strong point, with several customers noting repairs completed ahead of schedule or right on time. A few customers mentioned areas for improvement, including occasional delays in parts availability, interior cleanliness upon vehicle return, and in one case, post-repair mechanical concerns. Overall, the shop earns strong loyalty, with the vast majority of customers expressing willingness to recommend the shop to friends and family.
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"Probably the best experience Ive had with an auto repair shop. Estimate was right on. No hidden fees and work was ..." Read more
"From start to finish, the repair on my car was handled professionally and completed right on time. The pricing was fair with no hidden fees, and the ..." Read more
"... noticeable immediately by a bystander. otherwise the staff was courteous, very informative and i would definitely recommend them to anyone needing body work." Read more
"Theyre very helpful and trustworthy! I had my car back sooner than expected and havent had any issues ! I highly recommend north side collision !"
"No bondo. Brand new parts. A+ Quality work. Friendly staff keeps you updated weekly."
"My repair was completed sooner than expected."
"It was done quickly!"
"Theyre very helpful and trustworthy! I had my car back sooner than expected and havent had any issues ! I highly recommend north side collision !"
"... repair shop. Estimate was right on. No hidden fees and work was accomplished right and on time!" Read more
"early which helped in car rental price ;"
"Great service communication and repairs completed in a timely manner."
"daily text messages were sent out to keep me current on repairs"
"I was called when anything was changed that would change the end date"
"... service the people who work their are wonderful and kept me updated at all times on anything with my car the work and paint job looks like i have a brand ..." Read more
"Communicate often, but some details only came to light when I picked the vehicle up."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes, I will recognize people to you guys if they need any bodywork done to their cars or paint job. Hopefully, I will bring my mom car in so it can get somebody work done to it as well.

Repair Quality

But I had a little minor and y’all fix it I will recognize other people to come see y’all if they need bodywork or paint job done

Customer Service

Good service very respectful. I had a little minor on my car after they finish it but the next business day I brought it back they fixed it with no problem didn’t tell me I had to come back. I would recognize anyone to bring their car in for service so thank you for fixing my car.

Returned Clean

My Experience

I'm am very satisfied with the repairs that you all done and I would recommend you guys to anyone. Thank you for all the great work!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great customer service

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

This place is GREAT

Customer Service

This place is Great

Returned Clean

My Experience

Big Shout out all the entire team over at Northside Collision. I know there were many hands that played apart in the repairs of my truck, although I havent met yall I really appreciate the time and attention to detail. I had the pleasure of being helped by Ashley and she was a delight from start to finish. She made sure everything was good with my rental and kept me up to date with the process. Will definitely be recommending yall to everyone I know in need of some great body work.

My Experience

The people at NSCC are the very best! They are courteous, professional, and experts at j their field. Highly recommend!

Likely to Recommend

Repair Quality

Probably the best experience I’ve had with an auto repair shop. Estimate was right on. No hidden fees and work was accomplished right and on time!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

For the quality outcome. Looks like a brand new vehicle.

Repair Quality

No bondo. Brand new parts. A+ Quality work. Friendly staff keeps you updated weekly.

Customer Service

My Experience

Excellent service and quality work at a fair price. Highly recommend!

My Experience

Ashley that work the front desk is Amazing! I spoke with Stephanie once and she was great as well. I stayed informed. I had a great experience.

Likely to Recommend

I would recommend you to anyone I know.

Repair Quality

Excellent job!

Customer Service

Excellent!

Returned Clean

My Experience

the repair looks fine, noticed some additional scratches and the touch up paint did not match and was noticeable immediately by a bystander. otherwise the staff was courteous, very informative and i would definitely recommend them to anyone needing body work.

My Experience

I was very satisfied with the service I received at Northside Collision. Special thanks to Ashley for being so polite and professional keeping me informed during the repair process.