Northside Collision & Paint Center Inc.

4.8 (127reviews)
98%
10869 North Main Street,  Jacksonville,  FL  32218

In operation 41 years.

Welcome to Northside Collision & Paint Center, where quality repairs and customer satisfaction are our family's legacy. For over 40 years, we've proudly served our community with a commitment to excellence that sets us apart. As a family-owned and operated collision repair facility, we prioritize your needs above all else, ensuring that every repair meets our stringent standards for quality and safety. Unlike larger corporate chains, we put your satisfaction first, prioritizing craftsmanship over cost-cutting measures. When you choose Northside Collision, you're not just a customer – you're part of our family. Experience the difference today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (127)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and exceptional repair work that often leaves vehicles looking brand new. Many highlight the seamless communication throughout the repair process, including regular updates via calls, texts, and emails. Timeliness is frequently commended, with several customers noting repairs completed ahead of schedule. The team's ability to handle complex repairs, work with insurance companies, and go above and beyond is widely appreciated. A few customers noted areas for improvement, such as interior cleanliness upon vehicle return, occasional delays in repairs, and in one instance, post-repair mechanical concerns — all raised directly by customers in their feedback.
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"From start to finish, the repair on my car was handled professionally and completed right on time. The pricing was fair ..." Read more
"Great attention to detail. Attentive to the client. Overall a wonderful job"
"... noticeable immediately by a bystander. otherwise the staff was courteous, very informative and i would definitely recommend them to anyone needing ..." Read more
"Great service communication and repairs completed in a timely manner."
"Theyre very helpful and trustworthy! I had my car back sooner than expected and havent ..." Read more
"My repair was completed sooner than expected."
"Theyre very helpful and trustworthy! I had my car back sooner than expected and havent had any issues ! I highly recommend north ..." Read more
"early which helped in car rental price ;"
"Great service communication and repairs completed in a timely manner."
"Every effort was made to have the vehicle complete as planned."
"Excellent communication! Very thorough! Excellent quality of work!"
"daily text messages were sent out to keep me current on repairs"
"Texted and let me know. Communication and customer service its important."
"I was called when anything was changed that would change the end date"
"... mostly on my insurance company. The collision team was very good about either contacting me or my husband with any updates they had and were very careful with ..." Read more

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For the quality outcome. Looks like a brand new vehicle.

Repair Quality

No bondo. Brand new parts. A+ Quality work. Friendly staff keeps you updated weekly.

Customer Service

My Experience

Excellent service and quality work at a fair price. Highly recommend!

My Experience

Ashley that work the front desk is Amazing! I spoke with Stephanie once and she was great as well. I stayed informed. I had a great experience.

Likely to Recommend

I would recommend you to anyone I know.

Repair Quality

Excellent job!

Customer Service

Excellent!

Returned Clean

My Experience

the repair looks fine, noticed some additional scratches and the touch up paint did not match and was noticeable immediately by a bystander. otherwise the staff was courteous, very informative and i would definitely recommend them to anyone needing body work.

My Experience

I was very satisfied with the service I received at Northside Collision. Special thanks to Ashley for being so polite and professional keeping me informed during the repair process.

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Repair Quality

Customer Service

They are always great!

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Repair Quality

Every trip is a Great experience...any and all our needs are met with compassion, thought and a an absolutely amazing team. We tell everyone to use N.Side Collision and this will always be our favorite place

Customer Service

Every trip is a Great experience...any and all our needs are met with compassion, thought and a an absolutely amazing team. We tell everyone to use N.Side Collision and this will always be our favorite place

Returned Clean

My Experience

10/10 always great doing business with you guys. Never disappoints!

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Repair Quality

Always a pleasure doing business! Service top notch and always a perfect outcome.

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Repair Quality

Always satisfied with the results at Northside collision offers

Customer Service

None

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Have already recommenced to someone.

Repair Quality

Nice people; professional business and quality work. Quick repair!

Customer Service

Very friendly!

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Repair Quality

Customer Service

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My Experience

Great service! The staff was amazing—quick, efficient, and professional. I had no problems at all. You can leave your vehicle here knowing it’s in the best hands and will be well taken care of. I had a completely worry-free experience. 10/10, highly recommend!

My Experience