Northside Ford
In operation 56 years, 23 years at this location.
Northside Ford Collision Center has been repairing vehicles for over 30 years. We repair all makes and models and are aluminum certified since 2014. We work with all Insurance Companies to make your choice of shops easier, and have a lifetime warranty on all repairs we do. All our Technicians and Advisors are I-CAR certified to keep up with the ever changing technology of today's vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
The customer service was excellent. The return of the vehicle was extremely poor. The exterior of the vehicle was washed but the interior was left filthy. The interior of vehicle will need to be detailed.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Job well done...and in a timely fashion.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Rotors are squeaking bad. Have to return to another dealer for further repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I don’t know your new lady in service but my repair was delayed an extra week. When my truck was repaired I got a call, went to pick it up but the body work had not been done at all. Allie Searcy was put in charge and he did great job getting it done and they gave me my oil change for free.. All is good now, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was great. Allie provided some recomendations on some concerns he observed while NS Ford was working on it. Above and beyond. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication with repair status.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
It started out great, with regular updates and notifications but then they stopped notifying us and I had to call to find out when the car would be ready. The car took an extra 4 weeks.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
Initially promised for 11/26/20-finally got it back 2/2/21.
My Experience - 5.0/5.0 -
Always great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great service and responsiveness!
Customer Service - 5.0/5.0 -
Friendly environment and outstanding customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The final product was done very well
Customer Service - 2.5/5.0 -
Very little to no contact with shop personnel
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Alli is a fantastic man who runs a great shop!