Northside Ford
In operation 56 years, 23 years at this location.
Northside Ford Collision Center has been repairing vehicles for over 30 years. We repair all makes and models and are aluminum certified since 2014. We work with all Insurance Companies to make your choice of shops easier, and have a lifetime warranty on all repairs we do. All our Technicians and Advisors are I-CAR certified to keep up with the ever changing technology of today's vehicles.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
Some little scratches were left by repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks to everyone at Northside, including Enterprise Rental, for such great service. And thanks to Allie for leading that effort. It couldn't have been a better experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks like new. Great work!!
Customer Service - 5.0/5.0 -
Allie was my representative. Very knowledgeable, fair, and attentive to customer concerns.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Allie Searcy handled my repair in the utmost professionalism. Allie was easy to work with.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Took 3 times as long, poor communication.
Customer Service - 3.5/5.0 -
Poor communication ,happy with end result
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Terrible paint job. There were paint runs and it was obvious that painted surfaces weren’t properly prepared.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Vehicle looked good except for sealer left on tail gate. Had to bring vehicle back in the next day. Driver rear tail light not working. Missed damaged wire harness. Lighting system should of been tested before leaving shop. This is a safety issue, should corrected next day within a half hour.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I give you a 10 based on the quality of work. You guys are like "Apple (computer)" of body work and repair. Keep up the great work!
Repair Quality - 5.0/5.0 -
I am very impressed with the quality of body work and paint. There was no over spray. The car looks brand new.
Customer Service - 5.0/5.0 -
Ally was very good. I always have improvement ideas. Communication is key. Keeping the customer informed of the progress is very important.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Allie was the best
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
My initial opinion is a 10; however, I have not yet spent much time with the truck.
Customer Service - 5.0/5.0 -
Allie Searcy In Body Shop was awesome. During the repair, the shop noticed that spare tire was missing. I’d never seen it, but hadn’t looked for it either. My assumption was that it wasn’t on truck when I bought it on 1/7/19. My salesman, Charles Young, assumed it was stolen, not NS Ford’s responsibility & pinned decision on his boss. Found out cable had not been cut on spare winch. How can a thief do that? Disappointed with Charles, his boss and NS Ford. Is this the level of service I should expect henceforth?
My Experience - 5.0/5.0 -
Nice job. Thanks.