Northside Ford

3.3 (343reviews)
57%
12300 San Pedro,  San Antonio,  TX  78216

In operation 56 years, 23 years at this location.

Northside Ford Collision Center has been repairing vehicles for over 30 years. We repair all makes and models and are aluminum certified since 2014. We work with all Insurance Companies to make your choice of shops easier, and have a lifetime warranty on all repairs we do. All our Technicians and Advisors are I-CAR certified to keep up with the ever changing technology of today's vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (343)

Likely to Recommend

Repair Quality

very small paint chipping still

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Mr. Sivone Khantharoth was very helpful and made himself available to us to answer any questions or concerns that we had.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car was released to me with the worst paint job ever on the truck. I had to bring it back into the shop and have it wet sanded to fix the cosmetic of it. It still looks like crap. I’m not happy.

Customer Service

Sivone was great. He took the car back and had it fixed. (When I picked it up, it was rainy, so I couldn’t see the finish details. I took him at his word. There was another guy who came out to my car with me who just wasn’t friendly at all. He didn’t say anything to me and when I asked him to get a towel to dry off the trunk for me to look at, he seemed very put out.

My Experience

I was out of the loop for the most part of the claim. I had to physically go to the shop to find my status. However once the body shop manager got involved i was communicated the process and this enhanced my experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sivonne did a great job getting my truck repaired. Kept me informed on the whole procedure. When I picked up my truck it was washed and clean, inside and out. Very happy with the results, Thank you

Likely to Recommend

great job, very clean vehicle was given back to me

Repair Quality

Customer Service

My Experience

My family and I, always brimg our vehicles to NSF for any service and repair. We can always count on Excellent customer service and a Job well done.

My Experience

Fast and professional, loved it.

My Experience

Outstanding service

Likely to Recommend

Repair Quality

Customer Service

My Experience

great job, great service

Likely to Recommend

Repair Quality

Customer Service

Simon was our representative who is very knowledgeable and gave us amazing customer. Ford is lucky to have you!!

My Experience

My Experience

The car looks great and Sivone was so helpful. I was kept informed of progress all along the way and got the car back 2 days early. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Sivone was great, kept me informed all the way

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Savogne does a great job

My Experience

Likely to Recommend

Sibone Kahantharoth, is definitely a unique and a rare Ford representative. Not to many like him who is passionate about his job and ensures that he represents Northside Ford in the highest professional and responsible manner. We need more people like him who genuinely cares about the Ford customer and company environment. Great job! I am a loyal customer and continue to be a returning customer. Thank you Sibone Kahantharoth for your professionalism and courteousness. A job well done!

Repair Quality

Sibone Kahantharoth, did an excellent job of keeping me informed of every step of the process during the repairs to my vehicle. Excellent communicator

Customer Service

Sibone Kahantharoth, is a great communicator and goes above and beyond to ensure my total 100% customer satisfaction. Truck was washed and wiped down. Looked great upon myself picking up my vehicle.

Likely to Recommend

Repair Quality

Customer Service