Northwest Hills Automotive LLC

4.5 (409reviews)
97%
2065 East Main Street,  Torrington,  CT  06790

In operation 35 years.

Northwest Hills is a I-Car Gold boy shop owned and operated by The Sullivan Automotive group. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Northwest Hills Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. We strive to keep our customers informed and knowledgeable about the repairs we perform

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (409)

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Returned Clean

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Customer Service

My Experience

The manager of the autobody shop was excellent. The technicians that worked on my car did excellent work. They told me it would take 4 days and it did. They even fixed a small dent that I was unaware of and not related to the accident. Glad I chose NWH GMC autobody for the repairs.

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Customer Service

My Experience

Brought vehicle in for bodywork. Work was never quality checked door panels misaligned bodywork not high-quality. I will be checking the hundred thousand mile service that was done. To ensure all was performed to specifications vehicle is now back at the dealer to have bodywork repair it again

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Customer Service

Service was remarkable. Repairs were done perfect & the car looks like new. Plus they thoroughly detailed the car inside and out. Overly satisfied. Will have all my body work done here and refer them to anyone in need of body work

My Experience

Likely to Recommend

Repair Quality

They ( dealer) did not care

Customer Service

Body work unsatisfactory, mechanical check out was not done as was indicated to be done. No road test was done and car was returned with unsafe brakes, not legal to be on the road.

My Experience

Was great

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Customer Service

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Repair Quality

Looks factory!

Customer Service

Excellent service!

My Experience

Fast and great job

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Returned Clean

My Experience

Excellent job very nice people thank you

My Experience

Outstanding service! I already made a referral. My lease is up in August and will consider Sullivan's for a new lease.

My Experience

They did a great job, even cleaned the inside of my car.

Likely to Recommend

Beyond satisfied with Northwest Hills Auto

Repair Quality

Customer Service

Amazing customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The only thing I have to say is that the door lo k sometimes sticks and won't lock, other than that the service was great!

My Experience

The wonderful people at NW Hills are awesomely fantastic. Truck looks great!!

Likely to Recommend

Repair Quality

I was given a choice as to which repair facility to use. I'm glad I choose the best one to get the job done!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job and made everything easy.

Customer Service

Text messages kept USA posted on their timely progress.

Returned Clean

My Experience