Northwest Hills Automotive LLC

4.5 (408reviews)
97%
2065 East Main Street,  Torrington,  CT  06790

In operation 35 years.

Northwest Hills is a I-Car Gold boy shop owned and operated by The Sullivan Automotive group. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Northwest Hills Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. We strive to keep our customers informed and knowledgeable about the repairs we perform

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (408)

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Repair Quality

Customer Service

My Experience

Everything went well. Fast.

My Experience

Actually no one showed me what was done.

Likely to Recommend

Repair Quality

Great but after I paid no one showed me what was done. One person when I stepped out was nice enough to find and get my car and bring it to me.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

You gave my van back unsafe.

Likely to Recommend

Repair Quality

You know how when one thing goes wrong, everything gets extra scrutiny? That's what's going on here.

Customer Service

It's not done, adaptive cruise still doesn't work.

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Repair Quality

Great job. Very helpful.

Customer Service

Great

Returned Clean

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Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Car dirty did not complete job

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

The northwest team was kind and courteous. They did a great job repairing my car and even fixed a small issue I was having. I would recommend them to everyone

My Experience

Perfection on every level professionalism, scheduling, quality of work. Only way it could of been better is if they prevented my car from being hit.

Likely to Recommend

Highly

Repair Quality

Customer Service

Outstanding Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean