Northwest Hills Automotive LLC
In operation 35 years.
Northwest Hills is a I-Car Gold boy shop owned and operated by The Sullivan Automotive group. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Northwest Hills Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. We strive to keep our customers informed and knowledgeable about the repairs we perform
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:30 pm |
| Tue | 8:00 am - 4:30 pm |
| Wed | 8:00 am - 4:30 pm |
| Thu | 8:00 am - 4:30 pm |
| Fri | 8:00 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Wonderful!! More work than I expected. Less money than I expected. A GREAT job. Thank you !!
Likely to Recommend - 5.0/5.0 -
Absolutely.
Repair Quality - 5.0/5.0 -
A wonderful, wonderful job!! My car looks brand new. I cannot thank you enough!! Believe me, I am already passing the word!
Customer Service - 5.0/5.0 -
Very pleasant and helpful.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Work was good but I was not given advance notice when car would be done until they called to come pick it up and I was out of town. The only other concern was that it was 2 months wait from the time they were contacted and the date they could add the car to their schedule. Not the end of the world because it was drivable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Easy to work with
Likely to Recommend - 0.5/5.0 -
I will tell everybody don’t go there
Repair Quality - 0.5/5.0 -
Molding loose within a day. Clips missing this company is a joke. Please don’t ask me to go back there. Ty
Customer Service - 0.5/5.0 -
I was originally told my truck would be ready in 8 days. On the 6th day I received a text. Not a call but A text saying my trucks new date is 21/2 weeks later. The next day I receive a text there starting to work on my truck. The day before it was originally supposed to be completed. I sent a email, which I was nasty to the owner of nw hills auto. I received an email back saying because I was nasty too bad wait til the 5th of may. 2’days later I receive text that it’s done. One screwed up mess. By the time I got home molding is loose with clips missing. I will never bring my truck there again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied looks like a brand new vehicle they went the extra mile and I have my car back brand new. I would recommend them highly they scored a high 10!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When fixing and or replacing items make sure they are secure so they don’t get caught up in the wheel tire and need zip ties to hold everything back. Now the new items have holes and are damaged
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super smooth, done 2 days early. Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Before they even began working on my vehicle i let them know of a problem thats not visible where my car drift off to the side but because their alignment computer said everything was fine they didn’t bother to ever try to fix it and based on our phone conversation they wont do anything about it so i had to take my car else where to get that problem fixed.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the service and the staff. I was kept in the look in any changes or the process. Thank you.
Likely to Recommend - 5.0/5.0 -
They were great.
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
The staff was great. They contacted me with any concerns or problems and very courteous. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I told Amanda when I went in that the passenger side headlight was out. She put it on the paperwork. I left a note in the car saying the same thing. I picked up the car and the headlight is still out.