Nova Automotive Center
Nova Automotive Center is a full-service Auto Body Repair and Collision Shop in Sterling, Virginia, specializing in collision repair services, custom paint services, PDR (paint less dent removing) imports, domestic & exotics. ? Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Hello, guys. Thanks for your works. But I found some space in between parts and found missing parts in my trunk on Saturday not assembled. Just wondering when you could finish your works. Thanks
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The paint job looks good, however debris was left in the back of the car and one of my tires developed a flat and had to be patched after my car was returned. Also, I asked them to look at my lift gate door to determine why it was not opening. They performed diagnostics and lost one of the access doors from the lift gate interior panel, but have not provided a replacement after they claim they ordered it weeks ago. I expect to file a report with the Better Business Bureau in the coming week.
Customer Service - 0.5/5.0 -
I feel like they have no intention of providing the $20 lift gate replacement part, but are stringing me along instead of telling the truth. The BBB will be contacted soon, as well as Geico.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend the body shop not sure I would recommend the Automotive Repair and of the business
Repair Quality - 5.0/5.0 -
Staff very friendly and professional
Customer Service - 5.0/5.0 -
Communication spot on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy bien trabajo grasias por todo excelente labor
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, got the job done quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They fixed my car quickly, great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy experience dropping off through insurance and car was ready in just a week
Customer Service - 5.0/5.0 -
Easy experience dropping off through insurance and car was ready in just a week
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Jordan was very helpful when she took over my claim. Thank you!
Likely to Recommend - 0.5/5.0 -
Do not want to do anything with this shop ever
Repair Quality - 1.5/5.0 -
A 2 weeks job took over 6 weeks I wished you were more honest with us. It caused us a lot of inconvenience.
Customer Service - 1.0/5.0 -
Not forth coming with repair time line
Likely to Recommend - 4.5/5.0 -
I had a great experience with this body shop. They repaired my car in just 5 days and did an excellent job. The quality of the work was outstanding, and they fixed everything perfectly. The staff was professional, friendly, and kept me informed throughout the process. My car looks as good as new, and I am very satisfied with the service. I highly recommend this body shop to anyone looking for reliable and high-quality repairs.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Good communication to keep me updated. No issues.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all did a Great job on my Kia sol 2018. I would refer friends to your company. Also turn around time was great. Thanks again Cheryl D