Nova Collision Center

4.7 (5,410reviews)
96%
14615 Lee Hwy,  Centreville,  VA  20121

In operation 26 years, 9 years at this location.

NOVA Collision Center is a family owned auto repair business that has been in business since 2000. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
GM Basic
GM Electric Vehicles
Honda
I-Car
Tesla

Reviews (5,410)

Likely to Recommend

Repair Quality

The repair took longer than originally estimated and we had to bring the vehicle back in a second time for some issues and now will need a 3rd visit. Not the most convenient given we live 30 mins away.

Customer Service

Jeremy has been responsive but still frustrating having these continuing issues.

My Experience

처음 시작은 열심히 하다가 사업이 바빠지면서 신뢰성도 나빠졌고 일을 급하게 해서 뒷마무리가 너무 않좋습니다. 그곳에 다시는 안갈겁니다. 저희는 케빈이 한테 특히 부탁드렸는데 그분이 그렇니 더욱 기분이 않좋습니다. 신경 많이 쓰세요.

My Experience

I am very happy with nova collision center personal are very nice and friendly

My Experience

I'd like to thank Gus for working with my car.

My Experience

I have scratches on the fender that was replaced and during pickup couldn't notice due to rain. How do I get it fixed?

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great communication. Work finished on time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is my second time receiving services from NOVA Collision Center, and both times the quality has been excellent. Easy in and out with quick turnaround (faster than expected both times), plus professional care from Jeremy, Jasmine, and their team who consistently go above and beyond. Thank you for another outstanding experience!

Likely to Recommend

Repair Quality

This is my second time receiving services from NOVA Collision Center, and both times the quality has been excellent. Easy in and out with quick turnaround (faster than expected both times), plus professional care from Jeremy, Jasmine, and their team who consistently go above and beyond. Thank you for another outstanding experience!

Customer Service

Returned Clean

My Experience

You guys are amazing. Steven and Jeremy were so professional and friendly. From now on I’m going to bring all my car needs to this location. Thank you for doing a great job!

Likely to Recommend

Repair Quality

You guys are awesome! I will take all my car needs there from now on. Thanks!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Receptionists are very courteous and friendly. Gus is very professional and helpful

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Front desk was not very collaborative and clear in instructions

My Experience

Excellent customer service and all staff very friendly and helpful also professional thank you for hard work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

They very professional and good manners. Very friendly Thank you everyone