Nova Collision Center

4.7 (5,304reviews)
95%
14615 Lee Hwy,  Centreville,  VA  20121

In operation 26 years, 9 years at this location.

NOVA Collision Center is a family owned auto repair business that has been in business since 2000. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 2:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Tesla

Reviews (5,304)

Likely to Recommend

Repair Quality

Easy process to navigate and good communications along the way. Work was done on time and looks great!

Customer Service

My Experience

Had to return the car twice. Now having to bring it back a third time for bubbling paint.

My Experience

Excellent customer service and the most important thing is how fast they deliver the final work. I definitely recommend this place.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Second time we have used you. Very professional! Keeps clients updated. Keeps completion timeframe. Very pleased. Thank you

Likely to Recommend

100% recommend!

Repair Quality

Love everything about this place - great work, professional, quick and easy to do everything. Ali was great!

Customer Service

Everyone there is great to work with!

My Experience

Used your company several times hard very good service and quality repairs.

Likely to Recommend

Security time for us

Repair Quality

Done professionally…. Good community

Customer Service

Kept us informed on the progress

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They have always done great work for me

Customer Service

Great staff they are prompt and professional people who care

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I had an issue with the driver seat board. I have reported. Still no response or call from them.

Customer Service

Likely to Recommend

Repair Quality

Everything was great. The day to day communication. The quickness to get it done. All perfect.

Customer Service

All the ladies I spoke to at the desk were great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair met my expectation—unable to detect there was ever damage to the rear bumper. The communication was outstanding—text messages were precisely what was needed when it was needed. The efficiency is superb—entire process was easy and convenient.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you for your quick and friendly service.

Customer Service

Returned Clean

My Experience

My Tesla looks great. Very responsive and transparent. The mechanic called me to give me updates. You couldn’t even tell that I hit a deer a few weeks ago with how good it looks. When I picked it up, I didn’t realize until I got home that the headlight didn’t work. Called them up and the mechanic helped me over the phone fix it as it was only a software issue. Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

My Experience

As a Tesla owner, I was initially concerned about finding a shop that truly understood my vehicle. NOVA Collision Center exceeded every expectation. Communication was outstanding something I rarely experience with Tesla itself.The team sent regular text updates, and I was able to speak directly with my estimator whenever I have questions. I never felt left in the dark. The repair was completed promptly, and the final detail work was exceptional. My car was returned cleaner than I expected. The facility itself was immaculate one of the cleanest shops I have ever visited. From start to finish, the professionalism and care shown by the entire team was truly impressive.l would not hesitate to recommend NOVA Collision Center to any Tesla owner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean