Nova Collision Center
In operation 26 years, 9 years at this location.
NOVA Collision Center is a family owned auto repair business that has been in business since 2000. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
I had an issue with the driver seat board. I have reported. Still no response or call from them.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great. The day to day communication. The quickness to get it done. All perfect.
Customer Service - 5.0/5.0 -
All the ladies I spoke to at the desk were great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair met my expectation—unable to detect there was ever damage to the rear bumper. The communication was outstanding—text messages were precisely what was needed when it was needed. The efficiency is superb—entire process was easy and convenient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your quick and friendly service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My Tesla looks great. Very responsive and transparent. The mechanic called me to give me updates. You couldn’t even tell that I hit a deer a few weeks ago with how good it looks. When I picked it up, I didn’t realize until I got home that the headlight didn’t work. Called them up and the mechanic helped me over the phone fix it as it was only a software issue. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As a Tesla owner, I was initially concerned about finding a shop that truly understood my vehicle. NOVA Collision Center exceeded every expectation. Communication was outstanding something I rarely experience with Tesla itself.The team sent regular text updates, and I was able to speak directly with my estimator whenever I have questions. I never felt left in the dark. The repair was completed promptly, and the final detail work was exceptional. My car was returned cleaner than I expected. The facility itself was immaculate one of the cleanest shops I have ever visited. From start to finish, the professionalism and care shown by the entire team was truly impressive.l would not hesitate to recommend NOVA Collision Center to any Tesla owner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kenny and Jeremy were very nice to consult about the repair. They did a really good job on the repair and I was able to pick up the car exactly on the day Jeremy promised. My experience with NOVA Collision Center is highly satisfactory, and so I’ll definitely recommend to other people about the center & staffs.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Did not repair and missed several of the areas that were pointed out to the intake tech 2 weeks ago. Waiting for next appointment to resolve