Obaugh Ford Inc.

4.8 (449reviews)
93%
13 Lee Jackson Highway,  Staunton,  VA  24401

In operation 61 years, 60 years at this location.

Paul Obaugh Ford is a family owned dealership that has been serving the community since 1965. We strive to be the best in the industry with quality work and customer relations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (449)

Likely to Recommend

Repair Quality

Vehicle looks and seems to be completely fixed after round two. False alarm that vehicle was ready initially

Customer Service

Likely to Recommend

Will tell anyone I know needing body work.

Repair Quality

It looks great! Like new where the collision was.

Customer Service

Ive never experienced anything but satisfaction at Paul Obaugh Ford

Returned Clean

My Experience

My Experience

My repairs were completed earlier than anticipated. I was given a periodic update with my repairs throughout the time my car was being repaired. This was an insurance repair & I appreciate Paul Obaugh dealing with the insurance company.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I am very happy about how my car looked, and I have told others that I am glad I took it to Paul Obaugh rather than someone more local.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job 👏

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very happy with the body shop and staff

Repair Quality

Car was struck by a deer. Yiur body shop and staff were very helpful in dealing with rental cars and insurance… I just had to show up and sign for the rental. My car was repaired and the paint matches perfectly… nice work !

Customer Service

Car was struck by a deer. Yiur body shop and staff were very helpful in dealing with rental cars and insurance… I just had to show up and sign for the rental. My car was repaired and the paint matches perfectly… nice work !

Returned Clean

Likely to Recommend

Great service

Repair Quality

Thanks for great service. The lady in the body shop was very helpful. She called me several times with an update on my car. Very polite and professional. I would recommend having them do vehicles.

Customer Service

Car looks like new.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was friendly…my repair work was great and I would definitely recommend my friends and family to you

Customer Service

Returned Clean

Likely to Recommend

Highly recommend

Repair Quality

A wonderful job was done on repairs, totally looked brand new. Very Professional and Courteous as I was kept up to date with all the repairs. Highly recommended. Thank you

Customer Service

Very Courteous and Professional

Returned Clean

Likely to Recommend

Repair Quality

More communication on status of the work being done would be appreciated. More importantly when the work is delayed. I also received my vehicle back with some new parts damaged.

Customer Service

More communication on status of the work being done would be appreciated. More importantly when the work is delayed. I also received my vehicle back with some new parts damaged.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The paint job was excellent however; I called Jeanette after picking up my car and told her that there was a leak when I washed my car. She stated well it wasn’t anything we done, of course it was. I stated it wasn’t leaking when I bought it in. Instead of being proactive and saying bring it back tabs let us look at it, good customer service. I bought my car back on Thursday and watched Jeanette drive my car to the back which I thought was odd for an administration assistant. My experience would have been better if I wasn’t being blamed for saying there was something wrong. The problem was the door need to be adjusted . Kudos to Regan for her professionalism.

Customer Service

I was very please with the work.

Returned Clean

Likely to Recommend

Repair Quality

Dear Staff of Paul Obaugh, I found your services to be rated as a 10. The car was skillfully, aesthetically repaired, at a reasonable price, and returned in an exceptionally clean condition. I not only informed your staff of how pleased I was with the work but also drove to McDonough Toyota’s service department and thanked them as they had recommended your company. In gratitude, Swami Priyaananda

Customer Service

Returned Clean