Obaugh Ford Inc.

4.8 (449reviews)
94%
13 Lee Jackson Highway,  Staunton,  VA  24401

In operation 61 years, 60 years at this location.

Paul Obaugh Ford is a family owned dealership that has been serving the community since 1965. We strive to be the best in the industry with quality work and customer relations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (449)

Likely to Recommend

Repair Quality

The BodyShop informed me every week on the progress of my truck and had it back to me around the date promised.

Customer Service

Likely to Recommend

Not helpful or friendly in office

Repair Quality

The lady who set up by time to bring in car was rude and not helpful. The name who was there with pick up was perfect. I think k he was the manage5

Customer Service

Never had any personal time with repair shop personal

Returned Clean

Likely to Recommend

Because of the way it was cleaned if it was

Repair Quality

Customer Service

Nice and very respectful

Returned Clean

Likely to Recommend

Repair Quality

The vehicle looks beautiful on the outside it looks brand new. Prior to leaving the shop when I turned on the car, the engine light came on. I notify them and they quickly took care of it. My car drives beautifully no problem until three days later the engine light came back on. I will be calling State Farm Insurance to take care of this issue as soon as possible.. The staff was very nice and courteous, very professional.

Customer Service

very professional and courteous

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My passenger side window won’t go up or down from the drivers side. I guess something went wrong when replacing the door.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very nice work, can't tell if it ever happened

Customer Service

Kept me informed

Returned Clean

Likely to Recommend

Repair Quality

Nice work

Customer Service

Really nice

Returned Clean

Likely to Recommend

The whole team was awesome!

Repair Quality

Very good job done.

Customer Service

AMAZING! Jeanette is a ROCKSTAR! She was diligent about updating me every step of the way both via text AND phone calls. She is very kind and personable as well. This was so refreshing compared to a previous repair at one of your local competitors.

Returned Clean

Likely to Recommend

Repair Quality

I found something with the wiper crail. I'm out of town this week. Will contact you when I return. Thanks

Customer Service

My Experience

Timely repair, transparent communication. Highly recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Theres a spot right in the middle of the passenger window tint.

Customer Service

Likely to Recommend

Definitely worth recommending

Repair Quality

I’m completely satisfied with the results and their staff is absolutely wonderful.

Customer Service

The staff was remarkable!

Likely to Recommend

I WOULD DEFINITELY RECOMMEND THEM TIME AND TIME AGAIN.

Repair Quality

They went above and beyond excellent job. I was in contact with the office and updated all the time. Thank goodness for them they gave my baby her shine back.

Customer Service

Wonderful and respectful

Returned Clean

Likely to Recommend

Repair Quality

The repair was beautiful! Well done. Very grateful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

We were very satisfied with the service and workmanship.

Customer Service

Excellent communication

My Experience

Great service, easy to work with!!