O'connor Collision Center

4.8 (376reviews)
96%
187 Riverside Dr,  Augusta,  ME  04330

Oconnor Collison Center is part of Oconnor Auto Park. We are located in Augusta Maine and have the skills and technology to work on todays heavy trucks, passenger vehicles, busses, motorhomes/campers, etc. We warranty our repairs as long as you own the vehicle and would love the opportunity to be your choice for collision repair. Visit us today for a free estimate.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (376)

My Experience

10/10 would use again

Likely to Recommend

Very Professional operation!!!

Repair Quality

I was a bit disappointed that the paint colors don't match.

Customer Service

Your staff is awesome !!!

Returned Clean

Likely to Recommend

Repair Quality

Working with Jo made this whole experience so much easier. She's great!

Customer Service

Returned Clean

My Experience

Team was great at oconnors. fast and reliable service everytime

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend O’Connor !

Repair Quality

Jamie kept me informed and was very professional and helpful

Customer Service

Returned Clean

Likely to Recommend

Great people to work with

Repair Quality

My car looks beautiful. Customer service was top notch

Customer Service

Customer service was outstanding

Likely to Recommend

Repair Quality

Jo and Brian above and beyond with customer service. Way to go!

Customer Service

Returned Clean

My Experience

Thanks for keeping us informed. Justin was great!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I liked the work they did but I wish i would’ve had more updates on progress I had to reach out to them several times

Customer Service

Could have used more updates on progress

Returned Clean

Likely to Recommend

Repair Quality

Still unsure About my rear hatch. Otherwise everything looks great.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

I teach drivers ed, I will refer anyone in my company for repairs as well as friends and family while furiously name dropping Justin as their go to guy. I would also just like to mention that this guy deserves a raise, a pony, and possibly his name on the outside of the building just based off of his excellent customer service. The guy was an absolute pleasure to deal with.

Repair Quality

I had an extremely stressful time dealing with the Insurance company after being rear ended at the rotory. Nothing but run around and issue after issue. The experience would have very likely caused me to repeatedly bang my head off of a wall had it not been for Justin at the collision center. Your company would do well to try and either clone this man or attempt to replicate him with a vigorous vetting process. It’s possible I would have ear hugged the man when he got my vehicle sorted out but it’s very likely I would have never let him go were it not for the fact that at some point we both had to return to our respective jobs. So I settle for a handshake.

Customer Service

Top notch, you need as many Justin’s as you can get. Scour the state of Tennessee and see what you can import.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They did an excellent job, fix things that I didn't expect and cleaned inside and out top notch, thank you very much

Likely to Recommend

They were excellent in all areas

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They kept me informed through the the whole prosses !!! They treated me with respect !!!! Great job👍 Thank You so much!!!!! They even vacuumed my car !!! 😁

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Still waiting on parts

Customer Service

Likely to Recommend

Repair Quality

The quality of the actual work was great, however the length of time that it took was much more than expected.

Customer Service

Service was not quite what we expected. We were told that there would be updates, but we were not updated about any progress until we reached out and then the last couple of days updates increased.

My Experience

This was my first incident with any kind of vehicle damage and repair. The whole staff was super friendly and made sure all of my questions were answered. Their expertise made the process super easy start to finish. Thank you!

My Experience

I bought this truck new and 2015 it has 36,000 miles on it. I have treated it like a baby as it is the last new one I plan on buying. O'Connor's took care of it as if it were new. I'm very grateful. The repair is undetectable and the paint match is as good as I've ever hired done. Justin's communication was exceptional. Many thanks to all involved. I find it rare today to get exactly what you pay for. This time I did.

Likely to Recommend

Repair Quality

Customer Service