Olathe Ford Collision Center
In operation 53 years.
Olathe Ford Lincoln has been in business since 1973. We have proudly been helping the Olathe and surrounding communities with all of their vehicle needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
See previous comments
Repair Quality - 1.5/5.0 -
Horrible customer experience and coordination between, fast lube, collision and service department
Customer Service - 0.5/5.0 -
Had oil change done and asked wide to mention to quick lube leak in antifreeze. Quick lube said to go collision center since we had a previous repair. Took them three days to diagnose and then took to service and took them tow days to repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Normally I’ve been very pleased with their work not so much this time
Repair Quality - 2.5/5.0 -
They were to remove the bed and repaint however when they got into it that didn’t happen I expected they would clean up the bed (some road tar turned out they didn’t have to remove or paint bed but adjusted work to cover insurance payment
Customer Service - 2.0/5.0 -
Again not satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Look at past comments for my reasons
Repair Quality - 1.0/5.0 -
They were so unprofessional, they were unable to call us back after numerous voice mail messages to the process. Your receptionist was rude and unprofessional and unprepared to ask our questions by saying I donât know. They kept saying we are waiting for parts and I asked what parts are you waiting for but no response. It was supposed to be 4 days process but it took them 1-1/2 weeks to get it done for small bumper repairs. It is ridiculous. If something happen to my truck, I wouldnât go back there again
Customer Service - 0.5/5.0 -
The receptionist was terrible, rude, unprepared and couldnât answer more than once phone calls and we left many voice message but they never call us back. So unprofessional
Returned Clean
My Experience - 0.0/5.0 -
Repair work was quoted to take 3 days and it ended up taking over 11 days. Very little follow up to let me know it was going to take much longer than expected. You should ensure you have all the parts necessary for a repair before having your customer drop off their vehicle. Plus, no rental vehicles available.
My Experience - 5.0/5.0 -
Brandon was very professional and thorough
Likely to Recommend - 5.0/5.0 -
Great luck with you
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
I did not get my car back when promised, and I had to call to see if my car was ready the day I was told. I received another day I called on that day that told me and again it was not ready.My car went in Dec. 18, I was told would get it back before Christmas. I received m car back Jan 24
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
No work was done on my vehicle, but it was held there while arguing with insurance. Customer service was excellent and helpful. Especially Lisa who helped me with anything I needed.
Customer Service - 5.0/5.0 -
No work was done on my vehicle, but it was held there while arguing with insurance. Customer service was excellent and helpful. Especially Lisa who helped me with anything I needed.