Olathe Ford Collision Center
In operation 53 years.
Olathe Ford Lincoln has been in business since 1973. We have proudly been helping the Olathe and surrounding communities with all of their vehicle needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good customer service. Very up front. Thank you.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All expectations were achieved.
Customer Service - 5.0/5.0 -
All expectations were achieved.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service and quick TAT!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
this was an easy repair and done well
Customer Service - 5.0/5.0 -
car was taken and returned on time and I really like this service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Olathe Ford was very thorough and professional. The Craftsmanship of the repair, made our Transit top look like new!
Customer Service - 5.0/5.0 -
They were professional and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Work was completed within time estimate and within 3% of the estimated cost. Vehicle looked great. Good communication. Would feel confident referring to friends or family.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brad the estimator was easy to work with. Helped me combine some insurance and non insurance work in the same transaction.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Worst communication. Nice group of folks, but the service is horrendous. At no point during the repair did I ever receive an in bound call from this body shop. Updates promised never delivered. 1 day repair turns into 2 weeks. Front bumper piece installed was hanging off when I went to go pick up the vehicle so added delay. Highly unlikely I’ll ever come back.
Customer Service - 0.5/5.0 -
I never receive a single call from your shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Same comments as previously stated
Repair Quality - 0.5/5.0 -
I dropped off the truck for a repair estimate and never was included in that or communication with the insurance company. I was never contacted to let me know what the status of the vehicle was. I had to call many times and kept getting “it’s almost done” statements. I was told that they would deliver the truck and a couple days later ask if I wanted them to setup a delivery company suggesting that I would have to pay more for this. There is no sense that the customer should be included or know what’s going on with the vehicle.
Customer Service - 0.5/5.0 -
Same comments as previously stated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Repair seemed to be completed. However, I was not updated on completion, I had to call. When I did, I specifically asked about a recall that I was told would be completed at the same time. It had not been so the car was kept longer. After being told when the car was ready, at pick up I asked about the recall, I was told it had not been done, the gentleman said he “dropped the ball”. While driving the vehicle home I noticed the vent system is not working. That problem was NOT there when I dropped my car off. The technician at Olathe Ford said strange things can happen when the battery goes low. The issue has not resolved itself. I will be setting up an appointment for that and the recall.