Olson's Auto Body

4.9 (2,803reviews)
98%
713 Parsons Rd,  Traverse City,  MI  49686

In operation 49 years, 28 years at this location.

Olson's Auto Body, Inc. has been family owned and operated since 1977. Our average employee has been here for over 20 years! We put customer service and quality workmanship as our top priorities.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,803)

Likely to Recommend

Repair Quality

I have had work done on my car here before and was very happy with it, but this time around I got my car back and the grill was lazily painted over with the same color paint as the body of my car. That is not how it was supposed to look. It used to be a dark grey plastic molding grill, and now it is silver. Not too happy with this.

Customer Service

The guy who invoiced the repair on my car was very nice and sociable, but the lady at the desk was not very sociable and seemed like she didn't want to have to deal with me.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Fast efficient and professional

Customer Service

Fast efficient and professional

My Experience

Fast, fair and competent.

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Repair Quality

Customer Service

My Experience

The experience was great from start to finish. Everybody was friendly and the work was done in a very timely manner.

My Experience

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Repair Quality

Customer Service

My Experience

My Experience

job well done thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks like it was never damaged. Easiest shop to work with and the entire job was handled with pride and professionalism. This is my second experience with Olson's and the reason I requested Olson's with my insurance USAA. I will always recommend Olson to my friends when they need repairs.

Likely to Recommend

Repair Quality

Easiest shop to work with. Very professional and the highest quality workmanship. This is my second time using Olson's and both times their work has been the best I have experienced.

Customer Service

Very professional

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

We are very happy with the service

Repair Quality

Our vehicle looks brand new

Customer Service

They always kept us updated and the text messages were helpful since we can't always answer our phones

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

I see glue on trim peeling

Customer Service

estimate time and texts made it hard to organize planning

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Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looks great!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The one office staff was very unfriendly and aceted like I was interrupting her day.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean