Olson's Auto Body

4.9 (2,800reviews)
98%
713 Parsons Rd,  Traverse City,  MI  49686

In operation 49 years, 28 years at this location.

Olson's Auto Body, Inc. has been family owned and operated since 1977. Our average employee has been here for over 20 years! We put customer service and quality workmanship as our top priorities.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,800)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

This is our second visit, unfortunately, and we have been very pleased with the quality of work, the time it took to complete, and daily updates. Very professional operation.

Likely to Recommend

this is our second visit, unfortunately, but very pleased with the work

Repair Quality

work was done well and on time

Customer Service

great service with appointment reminders, timely updates, and friendly staff

Returned Clean

My Experience

Awesome! Also thank you for wiping my car’s dash👍

Likely to Recommend

Repair Quality

Doug Olson and crew has always done excellent work and their communication is great! Thank you!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Nice job

Customer Service

Very obliging

My Experience

Very quick, courteous, and clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Took too long but final product is great. Wrong bumper and missing parts delayed a week.

Customer Service

Friendly

My Experience

excellent craftsmanship friendly employees who have pride in their work

Likely to Recommend

Repair Quality

great craftsmanship status reports

Customer Service

regular reports on status

Returned Clean

My Experience

Very personable, high quality work. Thanks!

My Experience

My car is hood as new! Superior body repair!

Likely to Recommend

Repair Quality

The repair was perfect! My car is like brand new. Took off a star because it took longer than anticipated. But it was worth the wait!

Customer Service

My Experience

Thank you for the whole process- customer service, communication, the actual repair- everything went smoothly! So much appreciated!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks brand new, thank you

Likely to Recommend

Had work done twice and both times very satisfied

Repair Quality

Looks beautiful

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communicators there at Olson’s. I was kept in the loop on all repairs.

Likely to Recommend

Not our first cruise with Olson’s…they meet all challenges fearlessly. Will always recommend Olson’s.

Repair Quality

Great service from start to finish. Maryjean handled my issue and Doug repaired it, all to great satisfaction.

Customer Service

Maryjean!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I recommend olsons for everyone I know. I have been there more than one occasion

Repair Quality

Very satisfied

Customer Service

Friendly staff

Returned Clean

My Experience

My Experience

Flexible scheduling; friendly, helpful staff, and use of loaner car

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great follow up and care

Customer Service

Great

Returned Clean