One Stop Auto Body & Paint

4.8 (117reviews)
96%
2017 W Ironwood Drive,  Phoenix,  AZ  85021

In operation 8 years.

Collision Repair - Auto Body Shop - Auto Repair - Mechanic Shop Experience the best auto service, We offer great customer service! Free Estimates - Collision Repair Services Our services include auto-body collision repair, dent repair, auto repair/ mechanic service, storm damage repair, and 24/7 towing assistance. Our precise and superior work makes sure that your vehicle is completely safe to be back on the road. We utilize the latest technology, techniques, and tools in the automotive collision industry in order to provide you with the highest quality repairs. Free Estimates 24/7 Towing Assistance Major Collision Damage Repair Frame Repair Wheel Reconditioning Dent Repair Collision Repair Auto Glass Repair Pre and Post Diagnostic Scanning Paint Matching Mechanic Services

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
  • Russian
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (117)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional customer service, with staff being described as professional, friendly, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look like new or better than before. Communication throughout the repair process is frequently highlighted as outstanding, with regular updates keeping customers informed. Timeliness is generally good, though some delays occur due to parts availability. The cleanliness of returned vehicles is consistently excellent. A few customers noted concerns about missing personal items and one case of incorrect bumper mounting that required return service.
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"Overall, the service provided was subpar which is highly disappointing considering the high marked ..." Read more
"Communicative staff, excellent work. Professionals with attention to detail and doing things the right ..." Read more
"I dont appreciate things taken from my inside cabin area."
"Always Great dealing with the people at One Stop Auto Body , fast Friendly and always perfection everytime"
"Very helpful and understanding.Excellent service and workers!"
"The quality of the work was outstanding The quality of the communication to keep me informed was outstanding"
"I had to call in get updates. In the beginning it was good, but trailed off at the end."
"We were called frequently with updates on progress."
"Their communication was excellent. They kept me informed throughout the process."

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Customer Service

Returned Clean

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Customer Service

Staff was super welcoming they are very understanding and take time to make sure you leave with your expectations met.

Returned Clean

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Repair Quality

I just don’t like my car being torn apart like the FBI was looking for something . I am missing a few things like my black ice car scent ,phone charger cord, change from my arm rest.I don’t think that was professional job of detailing the interior. from my arm rest, so I don’t think that was professional

Customer Service

I don’t appreciate things taken from my inside cabin area.

Returned Clean

Likely to Recommend

Repair Quality

Excellent workmanship. Very easy to work with. Would definitely use them again

Customer Service

Very accommodating

Returned Clean

Likely to Recommend

It is not even close to my neighborhood, but I would still use them again if I had to have body work and refer others to them

Repair Quality

I was able to get what I needed and have it happen in the time frame that I requested. I'm pleased with the appearance of my vehicle and felt I was taken care of well overall.

Customer Service

Specifically the best of the Customer service came from Manny, and then Lisa. Manny was very friendly and quick to respond to my inquiries-Lisa was very directive with the mechanic (?) when there was doubt over getting something in the time frame she would say "Make it happen" and it did! I appreciate that.

Returned Clean

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Repair Quality

Did a great job as usual with no surprises

Customer Service

Returned Clean

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Great work

Customer Service

Great

Returned Clean

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Repair Quality

Completely satisfied.

Customer Service

Always the best.

Returned Clean

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I probably would not due to due to lack of updates and quality of work.

Repair Quality

Overall, the service provided was subpar which is highly disappointing considering the high marked reviews.

Customer Service

The customer service was good. I wish the communication was better, but eveyone was polite and friendly.

Returned Clean

Likely to Recommend

Repair Quality

My car looks beautiful and like new. Thank you for your great work and effort.

Customer Service

I truly appreciate the professionalism of this auto shop. The communication and workflow were handled very well, and I felt respected throughout the entire process.

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Returned Clean

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Hands down the best experience I’ve had with customer service at any company in years. We got the hail damage on our truck repaired here. They are all easy to work with, from the front office, to the owner! Communication is top notch! Thank you Lisa, Sean, and Rick!!

Repair Quality

Customer Service

Likely to Recommend

Yes, this is an honest and compassionate company. The people are understanding and helpful.

Repair Quality

Rick at One Stop Auto Body did a fantastic job repairing our car. He was so nice, and our car looks great.

Customer Service

They really made an effort to give us the lowest price possible for repairs on our car.

Returned Clean

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Repair Quality

Very helpful and understanding.Excellent service and workers!

Customer Service

Returned Clean

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Repair Quality

Sean and Lisa are absolutely amazing and made every step of dealing with a nightmare car situation super easy! They communicated with me through the entire process, and pricing was more than fair for what I was needing done, I visited many shops before deciding on one stop and had a wide range of quotes, they weren’t the highest or the lowest, but they were the first place I felt fully comfortable dealing with and I’m very happy I decided to go with them. I had some major hail damage to my roof that was bad enough the entire roof needed to be replaced. Sean even went above and beyond by helping me deal with my insurance company who was denying my claim and thanks to him, I’m now getting a good portion of what I paid back! Thank you for everything and most importantly for making it so that I am no longer embarrassed to drive my vehicle around! 🩷

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Returned Clean

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Customer Service

Returned Clean