Bell Road Toyota Collision Center

4.9 (572reviews)
98%
2020 W Bell Road,  Phoenix,  AZ  85023
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Shop AssistantSparkles

In operation 41 years.

Bell Road Certified Collision Center is a Toyota Certified Collision Center and an I-CAR Gold Class repair facility, reflecting the highest levels of technician training and repair standards in the collision repair industry. Our team is trained to repair today’s vehicles using manufacturer-approved repair procedures and current safety guidelines. We handle everything from minor damage to more complex repairs and work with all major insurance companies to help make the repair process as smooth and stress-free as possible. Customers appreciate our clear communication, attention to detail, and commitment to quality workmanship. Conveniently located on Bell Road just east of I-17, Bell Road Certified Collision Center is committed to restoring your vehicle properly and getting you back on the road with confidence.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (572)

Customers say
Overall Customer Satisfaction
Customers consistently praised the collision center for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, keeping customers informed at every stage through calls, texts, and online updates. Timeliness was a standout strength, with numerous vehicles completed ahead of schedule. Staff professionalism, friendliness, and willingness to address concerns were frequently highlighted. A few customers noted minor issues such as paint mismatches, parts delays, or finishing work needing a return visit, but these were generally resolved promptly. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... enough of the expert work at the collision center. They made my 19 year old Rav4 look like new!" Read more
"The staff did an amazing job on my truck making it look brand new again."
"... them is i had previously had work done. they are professional, courteous, friendly and do amazing work! definitely recommend 10 out of 10!!" Read more
"Wow! This repair was done so flawlessly that it looks as great as when I originally purchased my Toyota Highlander. BRC staff were great to work with !"
"They went above and beyond my expectation. Performed my repairs efficiently and kept me informed at every step."
"Ready two days earlier than expected"
"... and progress. They did a phenomenal job and even got my vehicle back to me a week early! I am glad that USAA trusts them because, now I do ..." Read more
"Car was ready almost a week early."
"My vehicle was delivered early."
"Repairs delayed a couple days but it was worth the wait."
"Fantastic work! Great communication. They have always done a great job on my Prius!"
"Bell Road kept me up to date on the repairs and progress. They did a phenomenal job and even got my vehicle ..." Read more
"Exceptional customer service! Really listened to the customers needs, very prompt, attentive, and professional."
"Excellent customer service and communication through the whole process. I was very surprised to receive a ride to the dealership ..." Read more

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Amazing service and very helpful! Would recommend to others for sure!! Thank you so much for everything!

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Ric was great

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Car looks awesome! Thank you so much for everything. Completely satisfied!

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The repair was done great.

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Returned Clean

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Ric was a total professional. He keep me updated consistently on my vehicle. If everything goes as I need body work again, Bell Road Collision will be my first choice.

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They went above and beyond my expectation. Performed my repairs efficiently and kept me informed at every step.

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Returned Clean

My Experience

Flawless experience! Sam was helpful from day 1, front desk staff was efficient and my car is back to normal which I’m so grateful for.

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The staff was amazing!!!!!! They made sure that I knew what was happening with my car every step in the process. I would absolutely recommend to everyone. FYI, Sam is the best!

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Amazing

My Experience

Fantastic work! Great communication. They have always done a great job on my Prius!

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Rick was great. Kept me informed. Very happy with the service.

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Reason i can to them is i had previously had work done. they are professional, courteous, friendly and do amazing work! definitely recommend 10 out of 10!!

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My Experience

We came in for an estimate to have our 2017 Tacoma repainted, Sam was gracious enough to give us an estimate that we liked and he took very good care of us. I even brought my 22 Ford F250 in and had some trim pieces replaced on the top of my truck. Sam helped us with that and we will be back for service.

My Experience

Excellent experience! The repair process was easy, smooth, and much quicker than I expected. Everyone was professional, friendly, and communicated well throughout the process. My car looks great, and I couldn’t be happier with the service. Highly recommend!

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Everyone was super friendly and knowledgeable about the whole process.

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Returned Clean