One Stop Auto Body & Paint

4.8 (117reviews)
96%
2017 W Ironwood Drive,  Phoenix,  AZ  85021

In operation 8 years.

Collision Repair - Auto Body Shop - Auto Repair - Mechanic Shop Experience the best auto service, We offer great customer service! Free Estimates - Collision Repair Services Our services include auto-body collision repair, dent repair, auto repair/ mechanic service, storm damage repair, and 24/7 towing assistance. Our precise and superior work makes sure that your vehicle is completely safe to be back on the road. We utilize the latest technology, techniques, and tools in the automotive collision industry in order to provide you with the highest quality repairs. Free Estimates 24/7 Towing Assistance Major Collision Damage Repair Frame Repair Wheel Reconditioning Dent Repair Collision Repair Auto Glass Repair Pre and Post Diagnostic Scanning Paint Matching Mechanic Services

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
  • Russian
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (117)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will return for additional work and refer them too

Repair Quality

Excellent job and ahead of schedule

Customer Service

Awesome staff

Returned Clean

My Experience

Building a project car definitely looking forward with doing more business

Likely to Recommend

Repair Quality

Great job

Customer Service

Great job

Returned Clean

My Experience

Great communication and great work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The whole team at One Stop Auto Body was excellent and communicated well along the process.

Likely to Recommend

Repair Quality

From the moment I arrived I felt the attention, and my issue being addressed. On going the communication and expectations were always being met. At pick up I was greeted and walked through the repair. It was the best experience from start to finish

Customer Service

Completely satisfied

Returned Clean

My Experience

They did an amazing job with my Tesla!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff are friendly, communicative, and did a professional job. This experience was to correct work completed by Courtesy Chevrolet’s collision center, which One Stop auto repair found unsatisfactory work done by them and witnessed by myself, inasmuch as a bumper cover that was not properly installed, and One Stop corrected it and even completed a better paint job than Courtesy’s. I’d recommend them to anyone!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Communication at every step was excellent

Customer Service

Alisha is the best

Returned Clean

My Experience

Best communication from an auto body shop I’ve ever experienced. I appreciate everything they have done to get my car back to me in a timely manner and the notification updates keep me in The loop on the entire process. The attention to detail on my car was also very much appreciated.

My Experience

Alisha made the repair process a breeze and worked with my insurance company so I didn’t have to do anything. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Alisha went above and beyond to keep me informed and at ease for my repair.

Returned Clean

Likely to Recommend

Repair Quality

This shop is absolutely wonderful. Very professional, excellent customer service and their work is great! Highly recommend them ! They are fast and efficient

Customer Service

Likely to Recommend

Repair Quality

Everyone was amazing, they even picked up my car for me

Customer Service

The owner is nice and funny. Goes above and beyond

Returned Clean

Likely to Recommend

Repair Quality

They did a great work on the car. I would have loved to give them 10 out of 10, but when we picked up the car two wheel locks were missing. And we kept asking the place to provide us those and they kept saying we will give it to you very soon and send it to your house and then I would have to reach out after a couple of days and same thing. I found that to be unprofessional. I no longer need those locks but professionalism goes a long way and not just prior to a job getting done.

Customer Service

They did a great work on the car. I would have loved to give them 10 out of 10, but when we picked up the car two wheel locks were missing. And we kept asking the place to provide us those and they kept saying we will give it to you very soon and send it to your house and then I would have to reach out after a couple of days and same thing. I found that to be unprofessional. I no longer need those locks but professionalism goes a long way and not just prior to a job getting done.

Returned Clean

Likely to Recommend

Very likely recommending One Stop to a friend.

Repair Quality

Great customer service and a fair price.

Customer Service

I really appreciate the time and patience, I would recommend One Stop to a friend.

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Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

He came in on the weekend to accommodate me. They were very helpful.

Customer Service

Returned Clean

Likely to Recommend

From the rooftops

Repair Quality

Everything was perfect, one stop over delivered in every respect!would recomend them to all without any caveats!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

At first everything was great, then I find out that rear hatch door isn’t working after I picked up SUV. All I wanted was clarification and questions that needed to be answered but in the end the guy tells my adjuster we’re not working on her car anymore. Truth of the matter is: #1 you wanted to make money, so you proved to the insurance that the accident was related to the mechanical work my car needed. I did not ask you to prove anything, i took my car to you because my insurance said take your car to a place where they fix mechanical and body collision that’s why I brought it to you. In the middle of the repairs being done, you called and asked me if I had problems with the rear hatch and I said no. It was working, so you already knew something was wrong with it in the middle of the fix, you just weren’t honest. Now I call the insurance and they tell me they don’t want to work on your car. They said will only do this one time they’ll pay for diagnosis and I have to cover the repairs which is fine. Word of advice don’t assume what your customer is doing or thinking, you did all of that because you wanted to make money. Like I told the insurance company that’s fine I’ll pay for it. After this fix I bought 4 brand new tires, had my brake pads and rotors replaced…it’s still causing disturbance because one stop never fixed it, yes they’re not going to fix it, but I wouldn’t return there anyways.

Customer Service

No comment

Returned Clean

Likely to Recommend

Repair Quality

Thank you so much for helping me out this was my first time having to do this

Customer Service

Returned Clean