Onpoint Collision and Restoration

5.0 (45reviews)
100%
3455 Hancock Street,  San Diego,  CA  92110
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At OnPoint Collision & Restoration, we believe your vehicle deserves more than a repair—it deserves restoration to perfection. Whether you’re bringing us your daily driver or your dream build, our team’s attention to detail and decades of expertise ensure your car leaves our shop “on point.” We’re proud to serve the San Diego, California community with honesty, craftsmanship, and care that only experience can deliver. Stop by the shop, meet Gus and the team, and see why so many car enthusiasts and owners trust us with their most prized vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (45)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked better than before or like new after service. The team receives high marks for proactive, clear communication throughout the repair process, keeping customers informed at every stage. Timeliness is a recurring highlight, with multiple customers noting their vehicles were completed ahead of schedule. The shop cleanliness and attention to detail, including complimentary interior and exterior detailing, are frequently commended. Some customers noted they needed to follow up multiple times for updates on insurance-related matters, and occasional scheduling adjustments due to parts availability were mentioned, though these were communicated promptly. Overall, customers express strong satisfaction and enthusiastically recommend the shop.
AI-Generated from reviews written in the last 12 months
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"If you want a repair, go anywhere. If you want it repaired like new, go to On Point."
"... satisfied with my repairs! They were professional, and their work was excellent. They even finished my vehicle in record time!" Read more
"... looks perfect! They fixed everything they needed to - even made sure to inspect the repair parts sent by progressive and only accept OEM parts." Read more
"Shop went above & beyond. Received my car in better condition than it was in even before the accident"
"This shop is top notch for customer service, and excellent communication and excellent quality of work! My Repair had a lot of moving parts to it so it ..." Read more
"Actually my car was ready a week before the date they promised"
"It was promised within two weeks. They finished within one. They went above and beyond."
"Excellent service. My car looks great and work was completed 2 days early. Im very happy and cant wait to tell all my friends in La Playa ..." Read more
"Our vehicle was ready earlier than expected."
"They told me the date and time and our car was ready."
"... service! I felt very in tune with what was happening. Constantly getting updates and they answered my questions happily anytime I called or texted." Read more
"I received a text almost immediately after I left detailing what was going to happen and when as well as status for the parts being picked ..." Read more
"The total transaction was professional. Great communication throughout every turn. From beginning to end I felt the car and I were in ..." Read more
"They were constantly communicating with me, reassuring me, that my vehicle would be finished in an expedient Way"
"I was informed, but needed to call numerous times for updates on insurance payment and when my car would be ready. I was even told in ..." Read more

My Experience

Thank you for repairing the damage to my Camry. The car looks great and the service I received was outstanding. I will be back if I ever need collision repairs again.

Likely to Recommend

I’m already telling all mi friends and customers of my business

Repair Quality

You’re one of the best in San Diego thanks for all your hard work

Customer Service

Very satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Gabriel was immensely professional. I didnt get to meet the staff, but it’s clear that the work they put into 1. Fixing my car, and 2. Detailing it, makes them world class.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

On Point did remarkable work on our 2003 DMW. It now looks like a new car!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already have made recommendations

Repair Quality

Shop went above & beyond. Received my car in better condition than it was in even before the accident

Customer Service

Very communicative every step of the way

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

On point collision and restoration did an epic job on my car, and even got back to me sooner than they told me originally!

Likely to Recommend

We have touted the wonderful benefits of using OnePoint. They are amazing!

Repair Quality

The work was done well and quickly. The staff helped us with the rental car. The car was less than satisfactory, but the staff at OnePoint did their best to help us with the details to get a reasonable car to drive.

Customer Service

The customer service team was fabulous! They went out of their way to make sure that we were able to continue our daily routine and conveyed what needed to be done effectively so that our expectations were appropriately met.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent communication before and during the process

Customer Service

Excellent communication before and during the process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’m satisfied with a great job they did for my car.

Repair Quality

They are the best! Professional, they do a great job. I honestly highly recommend.

Customer Service

My car looks like new!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

gus n gaberial did a great repair n paint job on our 57 t-bird right front fender.every thing looked good.the paint matched. dee n i were very happy with they did. bill n deanna hydrick

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Our POC was great and the quality of work excellent! Parking sort of sucks for swinging by for estimates and the like. It's great that they help me back onto the road, but sad that they need to. The restored Ford GT-40 was GREAT but I feel pedestrian in comparison (on me, not anyone at the facility).

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

These guys rock - Gabriel is a huge help and is a true advocate for the customer. Highly communicable and knowledgeable.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This shop is top notch for customer service, and excellent communication and excellent quality of work! My Repair had a lot of moving parts to it so it was pretty complex and they handled it with a lot of ease and give me a lot of confidence. i’m super happy with the outcome!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The total transaction was professional. Great communication throughout every turn. From beginning to end I felt the car and I were in trustworthy, and knowledgeable hand. Highly recommend OnPoint ! ! !

My Experience

Fantastic service 👏 👌

Likely to Recommend

Repair Quality

Great people are Great work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Thanks

Repair Quality

Thanks for the work, communication and follow up.

Customer Service

Thanks!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Honestly, I think that you all did a great job. There’s a real team cohesion and intimacy through the entire process from beginning to end. The most important part for me was the color matching on the paint and this was done fantastically. Keep doing what you’re doing.

My Experience

On Point has very high standards and they do an exceedingly good job. Made my Porsche look like new or better after substantial damage. Very courteous, friendly, and responsive

Likely to Recommend

Repair Quality

If you want a repair, go anywhere. If you want it repaired like new, go to On Point.

Customer Service

Very responsive and helpful,

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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