Optimum Collision Center
In operation 40 years, 38 years at this location.
Optimum Collision Center is a proud part of the Gilchrist Automotive Group and has been serving the community since 1986. Our technicians undergo advanced factory level training to ensure the highest possible quality repairs for nearly every make and model. We take pride in offering exceptional service to our valued customers. Optimum Collision truly has your best interest in mind, and it shows.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, very courteous and friendly. It was like a new car was delivered to me after the service. I will go to them if ever needed again. Great place!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and helpful personnel!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Very friendly and helpful
Customer Service - 4.5/5.0 -
Great people
Returned Clean
Likely to Recommend - 2.5/5.0 -
No communication and not timely on repairs
Repair Quality - 2.5/5.0 -
I got a text saying you would send updates on the progress. Never received any. Also was told 30 days snd went past that by over two weeks.
Customer Service - 2.5/5.0 -
My husband dealt with you but I could tell many times his frustration especially towards the end and truck wasn’t ready
Returned Clean
My Experience - 5.0/5.0 -
Car is like NEW
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Repairs made the car look new again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Abysmal communication on their end to reach out and also couldn’t contact the one in charge of my car. Took 2 weeks for the appointment and another 2 weeks after taking my car to actually be looked at. Another two weeks to be finished though it could have been sooner if they’d picked up my car from the dealership they took it to for an alignment.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
Work was fine but
Customer Service - 0.5/5.0 -
0 communication unless I reached out, which took over a week to actually get in touch with Caren. I received a text that said my car was checked in after two weeks. I got an email that said I’d be getting status updates after I picked up my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work. The car looks as good as new!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was fixed faster than i thought and it looks great
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
The customer service was wonderful. Carl was great at communicating and helping me. Highly recommend optimum collision
Likely to Recommend - 5.0/5.0 -
Very pleased with service on vehicle and outstanding customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Carl was great!!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only issue was that it took 1 month to get my car back- however that was probably the fault of Geico insurance! My car is beautifully repaired and looks new!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
10 out of 10 will definitely recommend!
Repair Quality - 5.0/5.0 -
Over the top happy!! Looks like new!
Customer Service - 5.0/5.0 -
Karl was absolutely amazing! I will forever use Optimum Collision!
Returned Clean
My Experience - 5.0/5.0 -
karen was nice and kept me informed fairly well. I was a little disappointed that my ex her of my car wasn't a little more clean, I still have to go through it, but I found adhesive marks where my windows were taped back on, I plan to call and just see if my car can get cleaned, but I had waited seven weeks and I really needed my car back. Right now I haven't noticed any hail l damage showing up, but I need to wash my car very good and look it over, she informed me that I have a lifetime warranty while I own my vehicle so I am gonna look it over in the next week or so. Also, the office area seemed very organized, and the receptionist was nice, when I called they always got back with me. And seemed to work well with my insurance..
Likely to Recommend - 5.0/5.0 -
Just make sure they clean interior
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Inside of my car was left for me to clean. Alot of elbow grease.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Great work and very friendly staff. I would’ve liked to be able to use my vehicle while waiting for parts, but I didn’t know we were waiting.
Customer Service - 4.0/5.0 -
Great work and very friendly staff. I would’ve liked to be able to use my vehicle while waiting for parts, but I didn’t know we were waiting.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys were awesome.
My Experience - 5.0/5.0 -
Excellent work and overall experience. Thank you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and service. Thank you Optimum team.