Optimum Collision Center
In operation 40 years, 38 years at this location.
Optimum Collision Center is a proud part of the Gilchrist Automotive Group and has been serving the community since 1986. Our technicians undergo advanced factory level training to ensure the highest possible quality repairs for nearly every make and model. We take pride in offering exceptional service to our valued customers. Optimum Collision truly has your best interest in mind, and it shows.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would like to thank the whole team of Optimum Collision for the excellent work they did on my car. Also would like to especially thank Carl and Terry for their absolute brilliant customer service. Y’all are phenomenal. Thank you so much my car looks excellent.
Likely to Recommend - 5.0/5.0 -
We will never go anywhere else besides to Optimum Collision for our cars body work. Also we live in Wichita Falls so it’s a 2 hour drive but we do it because they do extraordinary work and have a phenomenal customer service.
Repair Quality - 5.0/5.0 -
I would like to thank all of the Optimum Collision Team members and especially Carl. Y’all are phenomenal people. Carl thank you so much for being an absolute extraordinary human being and taking such great care of our car. Y’all did an incredible job. Thank you so much.
Customer Service - 5.0/5.0 -
Extraordinary service
Returned Clean
My Experience - 5.0/5.0 -
This is my 2nd time using Optimum Collision and both times have been great! Their Work is very meticulous, no chipping paint, etc. everyone is very friendly and they keep you posted along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caren is wonderful to deal with, always friendly and understanding.
My Experience - 5.0/5.0 -
Great job on fixing the truck, no issues so far
My Experience - 5.0/5.0 -
Repairs were done very well. Updates on repairs could be improved on
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I personally like your Representative Carl in the Hudson Oaks office. He has always been very professional and does his best to help me. Please acknowledge him in your newsletter next month.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I like dealing with the Sales Rep. Carl and all the staff at the Hudson Oaks location. Very good people to work with.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car repair contact was Cody Jeffcoat. He was very courteous, professional & very prompt about answering all my questions & keeping me informed of the repair process!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cody is awesome. Great service, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I never give anyone a 10 because no-one is perfect
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great service. Caren was a great help and kept us up to date on the progress of the repairs on our vehicle. Will recommend to friends.
My Experience - 0.0/5.0 -
Still awaiting non-crucial parts to arrive.