Optimum Collision Center
In operation 40 years, 38 years at this location.
Optimum Collision Center is a proud part of the Gilchrist Automotive Group and has been serving the community since 1986. Our technicians undergo advanced factory level training to ensure the highest possible quality repairs for nearly every make and model. We take pride in offering exceptional service to our valued customers. Optimum Collision truly has your best interest in mind, and it shows.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Karl Polson was super!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Karl was very friendly and informed us of everything to expect. Our car was finished in less than 2 weeks compared to the month that had been estimated. We were very pleased!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Karl is the best!
Returned Clean
My Experience - 0.0/5.0 -
There are scratches on paint job chips on the hub cap and door handle is not flush
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carl is above and beyond on customer service. Great communication and great work
Customer Service - 5.0/5.0 -
Carl is above and beyond on customer service. Great communication and great work
Returned Clean
My Experience - 5.0/5.0 -
Very detailed and professional, everything repaired to my complete satisfaction great job I would recommend them to anyone expecting perfection.
My Experience - 5.0/5.0 -
Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding. Karl P. went out of his way to make a bad situation pleasant.
Returned Clean
My Experience - 5.0/5.0 -
Took a little longer because of parts but no Complaints. Karl went out of his way to keep us informed & actually got it ready a day sooner. The whole experience was professional & very friendly. They did an excellent job on the repair, it looked better than new.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Quick and easy
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best service I have ever experienced at an autobody shop. Karl’s follow-up was extraordinary and the vehicle came back like new! Thank you to Terry, Karl and the shop personnel!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Carl was fantastic and the updates were always timely. However, one small issue arose when I picked up my truck. The auxiliary tank in the bed of my truck which was functional when I brought it in was no longer functional when I picked it up. Other than that the service was great.
Customer Service - 3.0/5.0 -
The auxiliary tank that was functional when I brought it in, was not functioning when I picked it up.