Optimum Collision
Optimum Collision is a full-service auto body shop and collision repair center located in Terrell, proudly serving our neighbors and surrounding communities. We are committed to delivering high-quality repairs with skilled technicians, modern facilities, and state of the art equipment. We understand that an accident can be a stressful experience, and our team is here to help guide you through every step with care and confidence.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Well, as usual, I’ve been doing business with you guys for both my vehicles, both the body shop and service since 2017 and you guys have always met my expectations and get 1000 star review for me if I could give that much the cleanest of the vehicle, the courtesy of all the people at the dealership always going out of their way to help you no matter white they have to do
Likely to Recommend - 5.0/5.0 -
Always tell people about the quality of excellent work your dealership does
Repair Quality - 5.0/5.0 -
As usual, you guys do excellent work your staff is very helpful and . They always go out of the way to help the customer. I’ve been doing business with you guys since 2017 and will continue.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks and feels like a new car! Great work done by a very professional and friendly team. A++ for communication skills with customers.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job very professional and courteous
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the outstanding communication. I received a phone call twice a week with the updates. Everything was handled it was handled very professionally
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eric did an excellent job keeping us informed. We really appreciated that throughout the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric was great & keep me up to date. Technician was fast on my Cadillac fix. Would go back to Optimum Collision for repairs.
Customer Service - 5.0/5.0 -
Eric was nice, informative & kept me up to date once I signed up for my repair all the way until repairs were done!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went beyond the duty and called me with updates. And very efficient in caring and repairing my vehicle.
Customer Service - 5.0/5.0 -
Very satisfied. 😃
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already spoke to several people and expressed your excellent service. One neighbor was impressed with the work and wanted to buy it from me and said he had something to check with you on his vehicle.
Repair Quality - 5.0/5.0 -
Very excellent work!
Customer Service - 5.0/5.0 -
When I went to get my GMC SUV, your attendant came to my rescue when I fell coming in the outside door. He picked me up and checked on me. I had tooth go almost through my lip, sprained my left hand, and had fracture of left 5th rib. I suggested painting middle threshold Red in order to see it separate from other 2.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took awhile like 5 days for bumper. Also, incorrectly stated I had to pay $500 deductible before I picked it up. Fortunately my insurance agent corrected them on that for it was rear Collision not our fault we are covered 100%
Customer Service - 4.5/5.0 -
Took 5 days for a bumper. And I stated before they insisted we had to pay a $500 deductible to them directly which MetLife corrected them on
Likely to Recommend - 5.0/5.0 -
I will gladly recommend this shop if the opportunity arises.
Repair Quality - 5.0/5.0 -
Everything seems perfectly completed. I've had no issues with the tailgate replacement.
Customer Service - 5.0/5.0 -
Excellent. Friendly, profficient and efficiently planned out timing for my tailgate replacement.