Ourisman VW and Volvo Autobody

4.7 (372reviews)
92%
5445 Butler Road,  Bethesda,  MD  20816

In operation 5 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (372)

My Experience

Nicholas Memenza is great!!!

Likely to Recommend

Repair Quality

Great work and great customer service

Customer Service

Outstanding

Returned Clean

Likely to Recommend

Repair Quality

You guys made it easy. Great communication and updates from Nick. You guys won my business and my future business.

Customer Service

Returned Clean

My Experience

I would still like to understand why the price/cost of the exact same repair is different depending on whether or not the client pays oneself, vs submitting to insurance

Likely to Recommend

Repair Quality

Excellent Service Sang is great!!!

Customer Service

Great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great communication and excellent customer service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fine service.

Customer Service

Returned Clean

Likely to Recommend

I told some of my neighbors that they should use the shop if they need to.

Repair Quality

Everything was done right.

Customer Service

Returned Clean

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Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Nick was great to work with. Really appreciated his responsiveness

Customer Service

Likely to Recommend

Repair Quality

Sang is the best! Very complete and an excellent craftsman!!! Work looks amazing! Would recommended him. Thanks Sang!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Nick was great. He found the part I needed even though it was discontinued an kept me informed at every step. The outcome is great. Thank you.

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Only reason this isn't a "10" is delays in ordering parts. This was probably the fault of the insurance copany more than Ourisman. Jean at Ourisman kept me very well informed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good work done quickly after parts were located.

Customer Service

Ray the manager was very helpful.

Returned Clean