Ourisman VW and Volvo Autobody

4.7 (374reviews)
92%
5445 Butler Road,  Bethesda,  MD  20816

In operation 5 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (374)

My Experience

Likely to Recommend

Repair Quality

Great service from Nicholas and team.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The body work was fine, although the inside of the vehicle was a mess-- seats not aligned, etc. Administration not good. I had to.leave & return because street was too crowded for drop off

Customer Service

See above

Returned Clean

My Experience

Car looks great and appreciate the exceptional cleaning job too.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You made it an easy and efficient experience.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent work!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Nick is great. Service excellence.

Likely to Recommend

Repair Quality

My windshield is cracked in the afternoon after I left the shop, I expected it was hit during repair as it was close to the side the hood was rubbing and the glass didn’t crack until I started driving.

Customer Service

My windshield is cracked in the afternoon after I left the shop, I expected it was hit during repair as it was close to the side the hood was rubbing and the glass didn’t crack until I started driving.

Returned Clean

Likely to Recommend

Repair Quality

Great customer service, Mr. Ray kept me updated and things went smooth and faster than expected.

Customer Service

Great customer service, Mr. Ray kept me updated and things went smooth and faster than expected.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Sang was very helpful explaining to me the process. He kept me updated throughout the repairs.

Returned Clean

Likely to Recommend

Repair Quality

Prompt professional experience. Excellent work, quick turnaround.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Ricardo Memenza has been excellent!

Customer Service

Ricardo Memenza has been outstanding!

Returned Clean

Likely to Recommend

Repair Quality

The work was outstanding and completed in a timely fashion. Thank you!

Customer Service

Returned Clean

My Experience

Great avenues of communication keeping me informed about the car's progress, and leniency of when I can drop off and pick up the care. Great team.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very good work

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Quick, courteous and got the job done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’m not sure I ever would have gotten my car back if not for Mr. Ray and his team. They did great work and he gave me regular updates and invited me to call him to check on the repair progress. The car is running well. I’m sorry I’m at the end of my lease term. Not sure if I will go with a Volvo again. It whatever car I do finally purchase, I would bringing it to Mr. Ray for any repairs and would feel confident that he would make all repairs ethically and the work would be of the highest quality.

Customer Service

I’m not sure I ever would have gotten my car back if not for Mr. Ray and his team. They did great work and he gave me regular updates and invited me to call him to check on the repair progress.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Amazing service. Nathaly in particular was so on top of everything and gave such personalized service. She was amazing to work with and took so much stress off of the situation.

Customer Service

Nathaly was amazing.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean