Ourisman VW and Volvo Autobody

4.7 (374reviews)
92%
5445 Butler Road,  Bethesda,  MD  20816

In operation 5 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (374)

Likely to Recommend

Repair Quality

Would love to know what cleaner they used on the wheels to get so shiny and the finger prints off the infotainment system.

Customer Service

Returned Clean

My Experience

Superb! Nick is the best! Polite , responsive , kept us posted on finish time etc . You and we are lucky he is ther

Likely to Recommend

Repair Quality

Nick was terrific. Clear,responsive polite

Customer Service

Returned Clean

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already have

Repair Quality

Customer Service

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Repair Quality

Customer Service

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I recommend Ourisman Body Shop to all my friends

Repair Quality

They did a fantastic job of fixing my car

Customer Service

Great customer service

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Repair Quality

Customer Service

Great service. Very good communication regarding the status of my repair and the estimate they provided was in line with two others we sought

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The work was excellent.

Customer Service

Great service — very responsive and kept me informed.

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Repair Quality

Customer Service

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My Experience

Nick was so communicative and friendly. Really smooth transaction

Likely to Recommend

I will highly recommend this shop and if I need future repairs, I’ll definitely be returning.

Repair Quality

Excellent experience all around!

Customer Service

Excellent customer service - the shop is clearly geared towards making customers happy.

Returned Clean

Likely to Recommend

See first comment

Customer Service

See prior response

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Nick was so professional and polite.

My Experience

great service, great communication,

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Big thanks to Nicholas who helped me during this time. He is knowledgeable, patient and friendly. It was a pleasure working with him.

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Repair Quality

Great workmanship, met timeline discussed and even cleaned our car. Highly recommend.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

My main reason for choosing the shop is because my insurance was covering the cost and because the shop is related to the dealership where I purchased my car. I may have shopped around further if those two factors where not in play.

Repair Quality

The repair itself was completed to my satisfaction and my car door looks like it did prior to the damage.

Customer Service

The staff is friendly and helpful. While I recognize that it has become a common practice, I do find it unreasonable for businesses to pass the full 3% credit card merchant fee on to customers. We are not the only ones benefiting from card services and these transactions are quite large to not pay using a credit card. At least split it.