Owatonna Motors
51 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
I would try not to sway one way or the other, but if they asked I’d let them know about the delay with our car.
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Understandably there was some issue with their paint station, however we were notified during the 8th week of waiting that it would be another 7 weeks before they could get to our car. We are reasonably people and understand things happen, however the lack of contact made us feel like we were forgotten and not that there was some functional breakdown. I would like to say Peyton was nice to work with and polite.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for your good help, even with if it took a long time to do?
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very knowledgeable and professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Owatonna Motors people were outstanding and the workmanship outstanding! However, I will not by another “Ford Product” and here’s the reason why. The dealership could not even get a will ship on two parts that we needed for 4 months. However, Ford Motor Company was still building and selling Explorers with those parts installed. Ford needs to take care of their faithful customers before themselves. Between our personal use and our two companies we have purchased over 20 Ford trucks cars and SUV. God Bless the people at Owatonna Motors for ALL they did to get our Explorer Hybrid back on the road. James R Oliver Retired Superintendent of Production Opperations The Boeing Company
Customer Service - 5.0/5.0 -
Owatonna Motors people were outstanding and the workmanship outstanding! However, I will not buy another “Ford Product” and here’s the reason why. The dealership could not even get a will ship date on two parts that we needed for 4 months. However, Ford Motor Company was still building and selling Explorers with those parts installed. Ford needs to take care of their faithful customers before themselves. Between our personal use and our two companies we have purchased over 20 Ford trucks, cars and SUV. God Bless the people at Owatonna Motors for ALL they did to get our Explorer Hybrid back on the road.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was done in only a couple of days. Seamless transactions and the work completed was great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front bumper looks good a and painting match,Now your guys at the office,in the body shop are awesome.Jim I think is his name,he was very helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jim does great work Very accommodating
Customer Service - 5.0/5.0 -
Again ver accommodating
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
Person didn’t know who I was several times talking to them and kept getting me mixed up with other people. Once he was unconfused things were okay but it made for an aggravating process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
He does really good work.
Repair Quality - 5.0/5.0 -
The repair on the hood to our Ford Edge came out excellent.We're very happy with the outcome.
Customer Service - 5.0/5.0 -
All of the staff there always are so nice and make you feel at home there.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Looks good
Customer Service - 4.5/5.0 -
Was professional