Owens Paint & Body

5.0 (607reviews)
100%
5604 W Marshall Ave,  Longview,  TX  75604

In operation 31 years, 28 years at this location.

Owens Paint and Body of Longview, Texas, has provided certified, high quality collision repair services in the East Texas area since 1995.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (607)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, frequently noting that vehicles looked brand new or that damage was impossible to detect after service. Many highlighted the stress-free, smooth experience from drop-off to pick-up. Communication was widely praised, with customers appreciating regular text and phone updates throughout the repair process. Timeliness stood out as a recurring positive, with numerous customers noting their vehicles were completed ahead of schedule. Customers also valued the friendly, professional, and courteous service they received. A few customers noted minor issues such as a forgotten part and a radar recalibration need post-repair, as mentioned directly in their feedback. Overall, the shop earns strong loyalty, with many customers indicating they would return and recommend the shop to others.
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"... Friendly communication and customer service. The repairs far exceeded my expectations! Would highly recommend to anyone." Read more
"Great company!! They did an excellent job and fast too!"
"They made everything so easy and got me and my vehicle all taken care of ahead of schedule!"
"They did a quality job on repairing my car and removed the pine sap on all locations on the ..." Read more
"... service and work preformed on my Chevy Traverse. The repairs look fantastic! Friendly people and great communication throughout the repair process. ..." Read more
"Way sooner than I expected."
"They made everything so easy and got me and my vehicle all taken care of ahead of schedule!"
"Truck was ready sooner than expected!!"
"I was told it would be 3 days and they delivered on their word. Excellent work."
"Car was ready a couple of days early"
"Kept me in the loop with notifications the whole time"
"I was updated from the time I dropped my vehicle off all the way up to time to pick it up."
"Loved the text updates."
"Did an amazing job! The car looked great. Awesome communication and handled everything in a timely manner. Completely stress-free experience."
"They texted every detail"

My Experience

My experience was nothing short of amazing! They did an excellent job as they did the last time we brought a vehicle there. They worked with me on my timeline, we’re very friendly and personable, and just an all-around great experience!

Likely to Recommend

Repair Quality

Everyone there was so nice. They worked with me on my timeline but had my vehicle ready as soon as they said they would. The repair is seamless and i'm very happy.

Customer Service

My Experience

Very friendly, easy to work with and fast service!

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Repair Quality

Customer Service

My Experience

Excellent work…have taken 4 cars there

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Repair Quality

Above and beyond thanks.

Customer Service

My Experience

Great folks to work with. In and out quicker than expected.

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It was a pleasure doing business with Owen's

Repair Quality

Good as new

Customer Service

Excellent service

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Customer Service

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Repair Quality

Great job

Customer Service

My Experience

Owen’s Paint and Body had my Vehicle repaired and back to me in just a few days. I was very impressed with the speed, quality, and friendly service.

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Repair Quality

My car was ready on time. The work was done professionally and the people were friendly. I would definitely bring a vehicle back here for repairs.

Customer Service

Friendly Folks

My Experience

My Experience

My Experience

Exalent craftsman ship. I would recommend you to everyone. Thank You!

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Repair Quality

Customer Service

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My Experience

Thank you for repairing my car in a timely manner. I am very pleased with your work!

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Customer Service

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Repair Quality

Looks Amazing!!!!

Customer Service

Front desk Lady is the very best

My Experience

I have no complaints!! Excellent job and fast service. Very nice, helpful people! I will always take my vehicles to them!

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Repair Quality

Great company!! They did an excellent job and fast too!

Customer Service

Great company! Beautiful job and fast also!

Likely to Recommend

Absolutely

Repair Quality

Couldn’t be happier

Customer Service

Very professional and friendly