Ozark Body Works
Ozark Body Works is a family owned and operated auto body repair facility that has been serving south-west Missouri since 1993. We are a business that strives to provide professional, quality collision repair services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and good price
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was promised multiple times that my deductibles would be worked in. I specifically said I could not afford it and had no interest in repairing the vehicle until I could afford the deductibles, unless it would be worked in or down. That promise was the only reason I even came in for the initial estimate. Further, at the estimate I was again promised it would be worked in, that she already had 1 deductible completely worked in, and was certain she could work the other 1 omin as well, and that at most, if she couldn't work it all the way down, she was certain I would only owe $200 total, and that we could work out payments if need be. I verified several times, saying, okay because otherwise I wouldn't be able to have the repair done, and was assured every time. Upon picking up my vehicle, I walked out being charged $1000.00, and on top of that, the representative complained that she had not yet received payment for the supplements she'd submitted, so if I were to receive a check in the mail, to call her. Before leaving my vehicle, I was told that since I had rental coverage, the company would make sure the rental was waiting for me when I dropped off my vehicle, that "I wouldn't have to deal with that it'd all be taken care of". When I took off work to drop off my vehicle, there was no rental car. The representative, seemingly had forgotten, and then proceeded to ask me, if I had rental coverage and took more time off my work to be driven to enterprise to pick it up, and since she'd forgotten, I also had to pay the deposit because my insurance information had not been sent over. Upon picking up my vehicle I could see the trim was damaged and scratched on removal and not repaired leaving the trim looking worse than before on both sides. Several pieces of the vehicle, that I was told would be completely removed and repainted, still have scratches and possible rust, and appear to have not been removed, or at least not completely repainted. Yet insurance was still charged for it. Mostly though, I'm just feeling completely broken hearted by the false promises. I feel swindled. I would not have placed my trust in your company had it not been for the promises that were not kept, and I made that fact VERY CLEAR. I'm a single full-time working mother of 5 kids receiving very little support. This false promise caused a major dent in my family's financial stability. Unfortunately I cannot recommend your company due to those false promises. If I can prevent anyone from this same situation, I will. I'd love for the company to meet those original promises and atleast reimburse me. Which would substantially but not completely improve my outlook and reference to the company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good color match. Fair price.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly. Service in timely manner. Price was competitive with larger competition.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work! It's like a brand new car. Can't thank you guys enough. Kindness goes a long away. I will definitely recommend you and leave all the good reviews I can!
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Great job ,great people
Customer Service - 5.0/5.0 -
Great people and great work on hale damage to my truck
Returned Clean
My Experience - 5.0/5.0 -
I took my 2015 Audi A8L to get hail damage repaired and a cigarette burn in my suede headliner. They did a phenomenal job. The hail is not existent and you can find the burn at all. I was very pleased with the results. No loose panels, no scratches, no issues. Highly recommend.
My Experience - 5.0/5.0 -
Allie and the crew at Ozark Bodyworks did an incredible job of making my old tuck look new again! I would highly recommend them!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was very pleasant and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service!!!