Pacific Collision Center
In operation 12 years, 11 years at this location.
Quality without Compromise
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Chinese
- Tagalog
- Korean
- Russian
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
keeps customer updated on what's going on with the car
Customer Service - 5.0/5.0 -
happy with their quick response on all my querries
Likely to Recommend - 5.0/5.0 -
When you lease or won a BMW, the team is very professional
Repair Quality - 5.0/5.0 -
Daniel and his team at Pacific BMW Colision Center have made this repair of my vehicle very easy and supported me through the challenges of dealing with State Farm and the adjusters not making my vehicle whole. They shared the challenges that I would have and assured me that they would support me through the process. BMW’s team are first class in their customer service and are very professional throughout the entire process. My hat is off to the team.
Customer Service - 5.0/5.0 -
The staff at the collision center are top notch. Thank you to the team!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best BMW body shop!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic experience
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good, however some body panels alignment is a bit off
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Almost everything was good. But communication was not easy.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Damage to my car that wasn’t there before
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pacific BMW was great. Their service was amazing. They informed me every step of the way about the repairs. Every person I spoke to was kind, patient, and helpful. I highly recommend them to others and will continue to use them in the future.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Awesome service. Very professional. Thank you
Customer Service - 4.5/5.0 -
Very courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend this shop and will return for future repair needs.
Repair Quality - 4.5/5.0 -
Repair looks very good overall, the color match looks excellent. The only thing that could be better is there are micro-scratches in the paint like you get from using a dirty microfiber for drying, I was expecting a perfect finish. This will be easily fixed by the paint correction that I need to do anyways though, so it's not a big deal.
Customer Service - 5.0/5.0 -
Service was very good, I appreciated the periodic updates and flexible scheduling.
Likely to Recommend - 5.0/5.0 -
I will tell my friends and family
Repair Quality - 5.0/5.0 -
They did a really nice job on my vehicle and was done in a timely manner
Customer Service - 5.0/5.0 -
Everyone is very friendly and kept me in the loop at all times