Pacific Collision Center
In operation 12 years, 11 years at this location.
Quality without Compromise
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Chinese
- Tagalog
- Korean
- Russian
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Smashing your brand new car is never fun. Andrew was awesome, kind and professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My name was not added to the loaner car waitlist for two months.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
No loaner or rental car reimbursement provided. Took almost 60 days to get the repair done and this costs me about $2k out of my own pocket to pay for rental car after the 30 days rental coverage from insurance.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Long waiting for the repair and no loaner or reimbursement offered to client.
Customer Service - 4.5/5.0 -
Nice staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Amazing service…. The repair work is just as good as the factory and turnaround time was very reasonable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Andrew was excellent...very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The cost is really high for the work needed
Repair Quality - 4.0/5.0 -
The actual cost was more than 2x the initial estimate
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Collision Team was spot on with hearing my concerns with the repairs, and making sure to keep me well informed. Great Job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service attendants were very helpful.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Car was all dirty inside and dusty when I picked it up. I felt very dissapointed for such neglect, did not expect it from a bmw service considering the high price of repair.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Patrick in collision and Gilbert in service did an incredible job. They were professional, courteous, and did great work. I highly recommend them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceeded expectations
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
The car seems to be repaired quite well. All good so far
Returned Clean
My Experience - 5.0/5.0 -
It is always good to check all the lights to see if they are all working and be informed before releasing the vehicle. Keep up the good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I waited one month and one week for the repair but according to the collision center, they waited for the parts to be delivered .