Pacific Collision Center
In operation 12 years, 11 years at this location.
Quality without Compromise
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Chinese
- Tagalog
- Korean
- Russian
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I have purchased 4 cars from Pacific (3) for me and one for my daughter.
Repair Quality - 5.0/5.0 -
Ronald Rodillas, the BEST
Customer Service - 5.0/5.0 -
Ronald Rodillas over-seeing every detail..
Returned Clean
My Experience - 5.0/5.0 -
Andrew and Rosa made the entire transaction painless and smooth. The stress came from my insurance company, Farmers, more specifically, the sdjustor. I'm very satisfied with the service I received at Bmw body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rosa was awesome!!! Completely satisfied with everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service and excellent communication. Will definitely come back. Rosa and Daniel were the best.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The driver side mirror is shattered and the moon roof no longer opens with one touch. Neither of those items were repaired.
Customer Service - 0.5/5.0 -
Daniel and Rosa from the collision department were great. Daniel stated my car would be at the service center with Henry because I couldn't pick up until late. The girl at the entrance to service and Henry were horrible. They said they didn't have my car at service and sent me to collision. Collision said they didn't have it. I call to confirm and I go back to service and the girl and Henry say again my car is not there. She then sends me to Danny who has nothing to do with my car and comes to find that Henry called for my car to come down. It was at service the entire time while they were sending me back and forth. Horrible service. I had three kids with me and they wasted my time, making me drag them around.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The shop completely mishandled the communication with me during the repair process.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Did not deliver as promised.
Customer Service - 0.5/5.0 -
Did not communicate effectively.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 5.0/5.0 -
Best in the biz! Outstanding
Customer Service - 5.0/5.0 -
Omg! Over the top, personal and above and beyond any experience I have ever had thanks to Rosa! And Daniel!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just want to say special thanks to Daniel and his team at the body shop. They handled the repair of my car professionally , from when I dropped it off and upto the time it was finished. As a client of Pacific BMW and owned 4 different models of the brand, I'm always impressed with the staff.